Why did the default colors and fonts change when I moved a section of my email?
Templates have global styles (which apply to whole areas of the email, like the body or the header) as well as individual styles (applicable only to the particular block/section). If the block/section level styles are not defined in the templates (in this case, if you move a block/section from one area to another) and that second area has a different set of global settings, then the default colours and fonts
Templates & Editor August 7, 2018
Can the text version of an email include formatting?
The reason there is a text version of your email is so that those subscribers whose email programs do not handle HTML code can still read your message. The text version is almost entirely free from the coding included in the HTML version. By choosing to include HTML tags in the text version, which is allowed, you run the risk of your subscribers possibly seeing the HTML tags if their
Why has my email campaign been ‘Not Approved‘?
When an email campaign is scheduled to be delivered, the email is scanned and then monitored by our Benchmark support team. Emails are checked for signs of abuse or language that could be marked as spam by inbox filters. This is done to protect both Benchmark Email's reputation and the reputation of the sender, as well as ensure a higher deliverability rate. Factors that require further investigation take longer to
How do I place text over my image?
If you want to place any text over your image, we recommend using any Image editing software (Adobe Photoshop) and place the text over the image. You then need to save this new image and upload it to your Image Gallery. You can then use this image. We do not recommend using LAYERS, or DIVs to get the effect in HTML as this may not be supported in most email