How can I get more contacts to open my emails and/or surveys?
Please consider the following tips to help increase your open rate: Make sure that your "From" name is one that your subscribers will recognize. A contact is much more likely to open an email if they trust the sender. Try to use the same "From" name each time so that you build familiarity and credibility with your subscribers. Incorporate your name, business or department to cleary identify yourself to your
Reports August 7, 2018
Why must I verify my email addresses?
Email address verification has become a standard practice in the email marketing industry. Why? Because it prevents a sender from using fake and often unreachable "From" and "Reply" email addresses. This illegal practice, called "spoofing", has resulted in many states creating laws that require that marketers verify the email addresses they use to send emails and field responses.
General questions August 6, 2018
How do I turn on Benchmark Email Authentication?
To enable Email Authentication in Benchmark Email. Go to the My Account tab Click on Account Settings from the submenu In the Email Message Settings options, check the Enable Authentication option Click on Save Changes. This will enable Email Authentication protocols for your future campaigns. This should improve your campaign delivery rate.
Reports August 6, 2018