How do I reduce the number of opt-outs I receive?
The interest your contacts have in receiving your emails will change over time and it is expected that your list may shrink as a result of some contacts losing interest completely. However, there are some things you can do that will help keep your subscribers interested. Keep your contacts engaged with your emails over time: Keep the Content Relevant - Consider breaking your list into smaller segments in order to
Contact Lists August 7, 2018
Why does my survey not show any results?
There could be a couple of different reasons why a survey is not recording any results: Only surveys that are LIVE will collect results. Surveys that are inactive or closed will not show results. The survey link was not provided to potential participants (either via email or on your webpage). The URL for the survey was copied incorrectly. Make sure you are providing the correct URL for your survey. You
Surveys & Polls August 7, 2018
Can I customize the default colors and fonts on a survey?
You can customize the colors, fonts and alignment of a survey on the third step of the editing process. The survey editor will be on the left side of your screen. There are two sections of survey editing: Header Formatting Options Body Formatting Options Header Formatting Options: In this section you can do the following: Change the alignment of your logo. Change the font, font size, color, background color and
Surveys & Polls August 7, 2018
How do I make a question required in a survey?
If you have questions that are important in your survey, you can make them required so that respondents have to answer them. This needs to be done while you are creating the survey because once the survey is published you will not be able to go back and edit it. When a question is required, a red asterisk will appear to the left of the question. The survey cannot be
Surveys & Polls August 7, 2018