How do I change my accounts Email Address or Login?
If you need to change your login information, you may do so by accessing your account settings and then your profile page. While you can manually change your accounts email address, you can not change your accounts login. And yes, your account’s email address and login are separate. To learn how to change your accounts email address or login, check out the steps below. Accounts Email Address Log into your
General questions October 15, 2019
How do I cancel my Benchmark Email Account?
Since we are a month-to-month service, you may cancel your account at any time. Your subscription fee is prepaid, so we simply require that you cancel before your monthly renewal date or you will be charged your next month's subscription fee. We do not prorate or refund our service. To cancel your account, Click on your Username and select Account Settings. Now click on Plan Information. Scroll to the bottom
General questions October 7, 2019
What is an Agency Account?
The Benchmark Agency account enables our agency clients to have multiple accounts linked to their client accounts. Agency accounts are meant for businesses who do Email Marketing for their clients, especially those creating and sending email campaigns. Agency accounts might seem similar to that of Sub Accounts. However, they are different, Sub accounts live within the Master Account and are not billed directly and Agency accounts live on its own
Partners & Affiliates June 11, 2019
What are the non-editable text areas that the Language setting will translate?
Benchmark Email will automatically translate some text based on your account settings. The text that will be translated is: The webpage version link in the header The Permission reminder message The sender information in the footer The links to Manage/Unsubscribe, Forward, Report Abuse The content on the Manage/Unsubscribe page The content on the forward page. Currently, BenchmarkEmail translates those areas into the following languages: Arabic Chinese Traditional Chinese Simple Croatian