• Use Benchmark Email for Email Marketing
  • Signup
  • EN
  • Sign Up Free
  • Login
  • Features
  • Features
    • Automation Pro
    • Email Designer
    • Grow Your Audience
    • Tracking & Reports
    • Apps & Integrations
  • Pricing
  • Blog
  • Email Marketing
  • More
  • EN
×

Our Company

  • About Us
  • Our Brand Assets
  • Updates
  • Our Customers
  • Partner Program
  • Benchmark CRM

Learn

  • Manuals
  • Webinars
  • Video Tutorials
  • Knowledge Base

User Resources

  • Integrations & Plugins
  • Developers/APIs
  • Marketplace

Get in Touch

  • Live Chat
  • Email Us
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Select your language

  • English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Need a hand? We've got you covered.

Knowledge Base Home aero-right addres

Did you check your spam score for your email?

Our Spam Check feature scans your email and rates your email on a scale of 0 to 8.  The higher the score, the likely your email will be filtered as spam and will either land in the spam folder, or be quarantined.  By using the Spam Check feature, we can gauge the deliverability of your email, and to also address any issues that can diminish your deliverability. To use the

General questions March 26, 2019

Is the email in the client‘s “Junk” folder?

  If you know the recipient, ask if your message got sent to their junk folder by accident. If it was, tell them to add your email address to their "trusted senders" list, or their address book. That usually helps prevent you from being tagged as a spammer in future campaigns.  

Delivery March 8, 2019

My valid email addresses hard bounced. What happened?

If you send a campaign and it hard bounces back from an email address that you know is a valid address, there could be several reasons why this happened. The first thing to do is read its "bounce header", also known as an "SMTP reply". This information is available in the exported excel/csv list from the bounced report for that email campaign. The server that bounced it back might have

Delivery March 28, 2019

Can't find what you're looking for?

Submit a Ticket

view ticket history

Language

English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Get in Touch

Live Chat
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
  • Switzerland (+41) 43 508 4676

Copyright © 2021 Benchmark Internet Group