Can I make changes to a live survey?
Benchmark Email allows you to make changes to a live survey. You can change the content in your questions, the question type, or even add a new question. The only thing you will not be able to change is the order of the questions, to do that you will have to create a copy of your survey to start over. To make changes to a live survey, follow the next
Surveys & Polls September 4, 2020
How can I let my clients view their reports?
By creating a username and password for your clients and then checking the option "View reports on any campaigns sent," you will allow them the ability to access their reports. To set this up, click on Clients at the top left of your screen. Then follow these steps: Locate the name of the client and select the Edit icon on the right. Under Client Access, you will find the "View
White Label September 6, 2019
My links are a different color in some email clients. Why is this?
Your link has a different color in different email clients because email clients have their own default settings for links. The default setting kicks in when a link color is not specified in the coding of the email. For example, Gmail will use the colors from their "theme" settings and your links will match the menu links. If you set the color while in Step 4 of the email builder,
Templates & Editor September 6, 2019
Can I change the default images in Benchmark Email templates?
Yes, you are able to edit the default images that are in templates and are in fact encouraged to do so. Making your newsletter resemble your business will help build customer loyalty, as they will visually make the connection between the campaign and you. This can be achieved by inserting your own images into the campaign. You can delete default images or images that you have placed within the template.
Drag & Drop Editor August 6, 2018
How do I resize an individual section or column in my email?
Unfortunately you cannot directly control the size of the columns in the email layout. However you will be able to edit the padding for each block in the Drag & Drop Editor: Select the block you wish to edit and either click into or click on the edit icon. On the left side in the block options scroll down to the sliders. Slide the circle to the desired padding for
Templates & Editor August 6, 2018
How do I resize the poll to fit on my webpage?