What is DMARC and how is it affecting me?
DMARC is a Domain-based Message Authentication, Reporting & Conformance. A rule that works with SPF and DKIM to confirm the authentication from an email message. Both SPF and DKIM must fail for Dmarc to take action. DMARC is a way for email providers like Yahoo and AOL to authenticate emails that are using their addresses. Yahoo and AOL have do not authenticate emails that are sent with their addresses (@yahoo.com
What is Whitelisting? How do I add email addresses to my safe senders list in my email client (or my security software)?
Whitelisting is specifically allowing emails from a certain source, such as Benchmark Email, to be allowed into your email inbox. Adding such trusted email addresses to your whitelist so that they can pass easily through your spam filter or junk folder varies across the different email clients and internet security platforms. The following is a list of steps for programs and email in alphabetical order. AOL 7.0 / 8.0 /
What should I do if my contact‘s ISP is blocking mails sent through Benchmark Email?
On occasion, an ISP may block emails from you on behalf of one or more of your subscribers. There may be a valid reason for this, there may not be, but the bottom line is you'll have to contact the subscriber and the ISP to clear up the blocking issue. The following is a template letter you can send to the subscriber regarding the blocking problem, as well as a