Dedicated IP for Unlimited Sending Users
When you sign up for one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team will contact you via email or by phone. If we are not able to reach you on the third attempt, which is usually by day 7 our
Billing May 11, 2021
How do I integrate Benchmark with Facebook Events?
Facebook is an online social platform that allows users to create profiles, upload photos and videos and send direct messages to their friends. You can increase attendance to your Facebook Events by promoting them with the Benchmark Email Facebook Events Template Integration and advertise one or more Facebook Events with the Facebook Events template option. To integrate, follow these steps: Log into your Benchmark account. On the Dashboard menu, select
Integrations August 7, 2019
日本国内のお客様はアメリカ法人であるBenchmark Internet Groupからサービスをご購入されております。 改正消費税法 (2015年) に伴い、2015年10月1日以降、国外事業者により提供された電気通信利用役務に対する消費税については、リバースチャージ方式の対象となるため、お客様の責任で申告、納付していただく必要がございます。消費税の支払義務に関するご不明点につきましては、税務の専門家にご相談くださいませ。 改正消費税法に関する詳細については国税庁ウェブサイトをご確認くださいませ。
August 7, 2018
What types of credit cards does Benchmark accept?
Benchmark Email is an online prepaid service. So all services are paid for upfront and before use. Credit card is our primary method of payment. The following credit cards are accepted: American Express Discover Master Card Visa
August 6, 2018
If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
General questions July 25, 2018
If I am on a Mac, how do I get the URL of an image from a website?
If you are using a Mac and need to get the URL of an image, follow these steps (based on the browser being used): Firefox: Open a browser window and go to the page containing the image you want to use in Benchmark Email. Move your mouse over the image and Ctrl-click on the link. Select Copy Image Location or View Image Info. Safari: Open a browser window and go
Image Gallery September 6, 2019
When I print my email, the background design and colors do not appear. How do I fix this?
You may need to enable the option to print the background images and colors if they are not automatically printing. Usually this option is turned off by default to conserve printer ink. Depending on the browser you are using, the fonts may appear differently when printed. Follow the steps below that are specific to your web browser: Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 Internet Explorer 10
General questions September 9, 2019
What is Benchmark Email?
Take powerful features by the dozen, sophisticated list management, hundreds of email templates, ultra-precise reports and dazzling email and video email. Now, package all that together for an extremely affordable price. Sound appealing? That's us. There's a reason - or 100 - that more than 73,000 clients trust us with their email marketing campaigns. With a second-to-none feature set, headache-free tools that make every campaign a snap, and extremely reasonable
About Benchmark Email March 28, 2019
Can I remove the Benchmark Email logo from the footer?
Yes, you can remove the Benchmark Email logo from the footer of your email, however, you must contact the Benchmark Email Support Team to do this for you. You can accomplish this by contacting support at 800.430.4095, or sending an email to email@example.com requesting this feature be removed. If you'd like other ways to contact support, please click on the HELP tab on the site. Note: Only paid clients may