Benchmark Send Base Plans
While Benchmark pricing is mostly based on the number of subscribers you have in your account, we understand that not everyone has the same needs. Therefore we also offer Send Base plans. With Send base plans, you only pay for the amount of email sends you plan to do each month. The main advantage is you can have as many contacts as you want in your account — the total
Billing August 10, 2020
Benchmark Account Statuses
Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account. Of course, all cases are different, but
Billing September 16, 2019
What happens if my account is expired?
When an account fails to renew, it becomes inactive and is considered Expired by our system. During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually or semi-annually depending on your preferred billing cycle. To help avoid interruptions, we ask you to update your billing information anytime a credit card is expired or
Billing August 31, 2020
Benchmark’s Non-Profit Discounts
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing November 25, 2020
Do we accept payment via Paypal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing October 22, 2020
How do I upgrade my Benchmark account?
To upgrade or downgrade your Benchmark plan, you’ll need to log in to your account. Once logged in, click on your account name and then select Upgrade. The upgrade option will provide the different plans and payment options we offer. Benchmark offers two different plan types, contact-based and email send volume-based. Our contact-based plan is the one offered in every account, if you are looking for an email send plan,
Billing August 28, 2020
How to Connect Benchmark Email to my PayPal Account?
First of you want to make sure you have a Business or Premier account in PayPal. A personal account will not work, the accounts have to be Premier or Business. Integrating with PayPal is simple and effortless. When a client purchases an item they will be added into a contact list of your choice! To get started please follow the steps below. On your Benchmark account, click on your Username.
Benchmark Email Business and Support Hours
Since we are a worldwide company it only makes sense that we would offer support in our different regions. Not every office provides 24/7 support only a few of them do. We offer support in 9 different languages, and we have offices in 15 different countries. See the list below to see which time we offer support assistance in your region. Note we offer 24/7 English LiveChat and Email
About Benchmark Email October 28, 2020