Loja Integrada Integration
Our Loja Integrada integration will enable you to easily import your Loja customers into a list in your Benchmark account. The integration is quick and straightforward, push your Loja customers to your Benchmark lists as needed. Note: To integrate with Loja Integrada, you must have a Loja Integrada PRO Plan. Please follow the steps below to integrate: Log into your Benchmark account. Click on your Username and select Integrations. Scroll
Integrations April 10, 2019
How do I create a targeted list?
A Targeted List is a list created based on your contacts’ email interaction level, such as opens, unopens and URL clicks. Note: This is a paid feature. If you would like to take advantage of its functionalities, Click Here to upgrade your account. Follow the steps below to create a Targeted List: Log into your Benchmark account. From your Dashboard menu, click on Contacts. Click on the Create New List
What formats of lists can I upload to Benchmark Email?
When uploading or sending your email list to Benchmark Email, make sure your list is saved in any of the following types of files Comma Separated Values (.CSV) Text-only (.TXT) MS Excel Workbook (.XLS, .XLSX, first worksheet only)* These are the only formats supported by our system. To create a .CSV file, you can save any spreadsheet and select a different format for .CSV. Microsoft Excel, Google Sheets, and Apple
Contact Lists October 22, 2018
How do I integrate with Microsoft Dynamics CRM?
Dynamics CRM is a CRM tool developed by Microsoft. CRM stands for Customer Relationship Management and is a type of tool used in many businesses, including ours. Since it is a system used to store customers, it would make sense to market or at least make it easier to move contacts. This integration syncs your Microsoft Dynamics CRM contacts to your Benchmark account. Here is how to integrate with Dynamics
Does Benchmark Email delete duplicate email addresses from my contact list?
Yes, when you add or upload contacts to your email lists, our system automatically looks for duplicate email addresses and removes them. This ensures that each of your contacts lists only contain unique email addresses. If you send an email to multiple lists at one time, and some contacts belong to all of your contact lists, each contact will only receive the email once. Duplicate records are also removed when
Contact Lists August 23, 2018
How can I change the list my Automation is associated with?
Changing a list you have already added to your Automation is easy! Simply follow the steps below: Log into your Benchmark account. From your Dashboard, select Automations. Now click on Automation Lite. (If you don’t see this option click on the More options icon). Choose the Automation you would like to edit. Click the arrow next to Emails in Sequence. Select Details. Under the Contact List Selection section, click Change.
Automation Lite March 28, 2019
Targeted List will analyze the campaigns of your choosing, and determine which contacts are opening or clicking on your emails. You can base this on opens, clicks, or even specific URLs that your contacts click. After choosing Targeted List, two options will appear. Once you have selected your choice, choose the campaigns you want to analyze. You will then be able to create a list based on other variables. Targeting
Contact Lists June 29, 2020
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019
Can I export the Master Unsubscribe list for individuals who have opted out of my list?
Yes, you can export your master unsubscribe list. To do this, follow the steps below: Login into your Benchmark account. Go to Contacts and locate the Master Unsubscribe List. Select the Master Unsubscribe List. Click on the three dots on the top-right side and select Export to file. You will then get a popup with options to select the details to be downloaded. From the Contact filter option, select the
Contact Lists May 16, 2019
How do I export bounced email addresses?
You can export bounced email addresses for your own personal records from the Report section of your account. To export, please follow the steps below: Log in to your Benchmark account. Select Reports from the Dashboard menu. By default, the system will prompt you to the Email Reports page. Click on the name of the email you want to use. Select Activity Details from the menu located on the left