How do I integrate Formstack with my Benchmark account?
With our Formstack integration, you can automatically add contacts from your forms to a Benchmark list. Create and automate customer journeys from the moment a contact is added to your list. To integrate, simply follow these steps: Log into your Benchmark account. Click on your Username and select Integrations. Scroll to the bottom of the page and click on Get Started. Select the Formstack integration. Click on the Connect
Contact List Not Uploading
If you are experiencing problems uploading your contact list to your Benchmark Email account, it could be due to several things. Using the wrong file type, invalid format, and even size can cause the list to fail to upload. Keep in mind, that if your list is not approved this too will prevent you from uploading your list. Following are some of the most common problems associated with uploading lists:
Loja Integrada Integration
Our Loja Integrada integration will enable you to easily import your Loja customers into a list in your Benchmark account. The integration is quick and straightforward, push your Loja customers to your Benchmark lists as needed. Note: To integrate with Loja Integrada, you must have a Loja Integrada PRO Plan. Please follow the steps below to integrate: Log into your Benchmark account. Click on your Username and select Integrations. Scroll
Integrations April 10, 2019
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Where can I find my Opt-in contacts?
Opt-in contacts are recipients who have confirmed via email that they would like to receive your email marketing messages. By either confirming via the Confirmation Email or by clicking on the Reconfirm link in any of your email campaigns. To see the Opt-in subscribers in your Benchmark list. Please follow the steps below. From the left menu, select Contacts. Click on the name of the contact list for which you
How do I create a targeted list?
A Targeted List is a list created based on your contacts’ email interaction level, such as opens, unopens and URL clicks. Note: This is a paid feature. If you would like to take advantage of its functionalities, Click Here to upgrade your account. Follow the steps below to create a Targeted List: Log into your Benchmark account. From your Dashboard menu, click on Contacts. Click on the Create New List
What formats of lists can I upload to Benchmark Email?
When uploading or sending your email list to Benchmark Email, make sure your list is saved in any of the following types of files Comma Separated Values (.CSV) Text-only (.TXT) MS Excel Workbook (.XLS, .XLSX, first worksheet only)* These are the only formats supported by our system. To create a .CSV file, you can save any spreadsheet and select a different format for .CSV. Microsoft Excel, Google Sheets, and Apple
Contact Lists October 22, 2018
How do I integrate with Microsoft Dynamics CRM?
Dynamics CRM is a CRM tool developed by Microsoft. CRM stands for Customer Relationship Management and is a type of tool used in many businesses, including ours. Since it is a system used to store customers, it would make sense to market or at least make it easier to move contacts. This integration syncs your Microsoft Dynamics CRM contacts to your Benchmark account. Here is how to integrate with Dynamics
Why can’t I delete my list before 7 days?
After sending an email campaign, Benchmark collects data from your email via tracking links. The data collected lets us show you who opened, forwarded, unsubscribed, clicked on any links and who reported your email as abuse. Our 7 Day Rule prohibits you from deleting contact lists from your account within 7 days of being used. Deleting lists disrupts the data collection and results in unreliable reports. Once the seven days
Contact Lists April 10, 2019
Does Benchmark Email delete duplicate email addresses from my contact list?
Yes, when you add or upload contacts to your email lists, our system automatically looks for duplicate email addresses and removes them. This ensures that each of your contacts lists only contain unique email addresses. If you send an email to multiple lists at one time, and some contacts belong to all of your contact lists, each contact will only receive the email once. Duplicate records are also removed when
Contact Lists August 23, 2018