How Do I Exclude Specific Contacts From My Mailing?
When sending an email campaign, you can exclude specific contact lists or segments from an email campaign. This process is done, in the Email Checklist of your campaign. Important If a contact is part of the Send To List, and they are also in the Exclude List, the contact will not receive the email campaign. You can do this by following these simple steps: Log into your Benchmark account. On
How to Set Up a Welcome Email Using Automation Lite
Did you know, your subscribers can receive a Welcome email as soon as they subscribe to your newsletter? Benchmark’s Automation Lite feature is an easy solution for this warm gesture. A Welcome email (any email) can be sent the minute a subscriber signs ups. Think of the different ways you keep your subscribers engaged, by setting up a sequence of emails that are triggered the minute they sign up. Here
Automation Lite October 20, 2020
What Role Addresses Does Benchmark Email Specifically Block From Bulk Importing?
Role-based email addresses are usually set up by a company to manage general inquiries or issues related to that organization. These emails are managed by several people or individuals who may be part of different departments. Sending informative emails to such email addresses result in a high complaint rate, and we do not allow such addresses to be imported in bulk. If you have been given explicit permission from a
Contact Lists December 2, 2020
How to Use the Quicksend Feature to Resend Emails
The Quicksend feature allows you to resend a previous email campaign (created in the last 60 days) to individual contacts that you choose from other lists. To send a previously sent email campaign to individual contacts with Quicksend, use the following steps: Click on the Contacts tab. Find the list that contains the contacts you wish to Quicksend to. Go to its details page by clicking on the hyperlinked Contact
Importing Contacts from another Email Marketing Service
Are you struggling to export your database from one email marketing service to Benchmark Email? Following are the steps to export your database from some of the common email marketing services. MailChimp Navigate to the Lists page. Locate the Audience (list) you want to export and click on the name of the audience. Click on the option to View Contacts. Then, click Export Audience. Select the Audience again and then
Contact Lists October 23, 2020
How do I integrate with LinkedIn?
Due to recent API changes, our LinkedIn integration is currently unavailable. Instead, we recommend uploading your LinkedIn contacts through an .XLS, .XLSX, .CSV or .TXT file. For steps on how to upload contacts, click here. Integrate with LinkedIn and turn your subscribers into LinkedIn followers by sharing recent updates with the Benchmark Email LinkedIn Template Integration. Your company’s information and the three most recent updates are included with the LinkedIn
Integrations October 27, 2020
How to Copy Lists
If you are managing multiple lists, it comes as no surprise that having one main list can save so much precious time, which is why we recommend using our feature Copy List. Now, if managing one list isn’t in your best interest but do need to copy from one list to another we’ve got you covered. Copying contacts from one list to another is fast and straightforward. In this article
Contact Lists December 21, 2020
How do I integrate LiveChat with my Benchmark account?
Due to recent API changes, our LiveChat integration is currently unavailable. Instead, we recommend uploading your LiveChat contacts through an .XLS, .XLSX, .CSV or .TXT file. For steps on how to upload contacts, click here. LiveChat is an online live support customer service. With the Benchmark LiveChat integration, you can follow up with customers and leads by adding them to your contact lists. You can also automatically add contacts to your Benchmark lists
Integrations October 23, 2020
How Do I Integrate Formstack with My Benchmark Account?
With our Formstack integration, you can automatically add contacts from your forms to a Benchmark list. Create and automate customer journeys from the moment a contact is added to your list. To integrate, simply follow these steps: Log into your Benchmark account. Click on your Username and select Integrations. Scroll to the bottom of the page and click on Get Started. Select the Formstack integration. Click on the Connect button.
Contact List Not Uploading
If you are experiencing problems uploading your contact list to your Benchmark Email account, it could be due to several things. Using the wrong file type, invalid format, and even size can cause the list to fail to upload. Keep in mind, that if your list is not approved this too will prevent you from uploading your list. Following are some of the most common problems associated with uploading lists: