What are browser cookies?
When you visit a website, a message is sent to your browser that is saved as a text file for later use. This message is a cookie and the cookie allows the website to recognize you if you were to visit the site again. Benchmark Email uses cookies to store information, such as your user ID, to make the experience feel more customized. Please ensure that you have enabled cookies
General questions March 28, 2019
Is my computer system set up correctly to work with Benchmark Email?
In order to ensure the best possible performance with Benchmark Email, please check the following areas on your computer: Cookies: Set your web browser to accept cookies. JavaScript: Set your web browser to enable JavaScript. Security: Set your web browser to a medium security setting. If you are unsure of how to do this, use the "Help" feature in your web browser tool bar for assistance. Pop-Up Blockers: If you have a
General questions August 6, 2018
How do I enable JavaScript in browser on a PC?
JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your PC browser to guarantee the best possible performance and experience with Benchmark Email: Click here for instructions on how to do this on a Mac. Internet Explorer 8/9 Open an Internet Explorer browser window. Click Tools in the top menu bar and select Internet
Getting Started March 28, 2019
How do I enable JavaScript in my browser on a Mac?
JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your web browser to guarantee the best possible performance and experience with Benchmark Email: Click here for instructions on how to do this on a PC. Safari Open the Safari application by clicking on the icon in the Dock. Go to the Safari menu at
Getting Started August 6, 2018
I can’t log in to Benchmark. What should I do?
If you're having problems signing in to Benchmark, check the following: Make sure there are no extra spaces before or after your username in the login screen. Your browser must be set to accept cookies. Make sure your browser is JavaScript enabled If you forgot your username or password, click the links at the bottom of the login screen for "Forgot your Password?" Once you do that, Benchmark will send
General questions March 8, 2019