What is Benchmark’s refund policy?
Benchmark Email does not give refunds for unused services during the month. For instance, if you pay for our service one month and fail to use it, we cannot give you a refund. As a top-notch service provider that takes our delivery rates very seriously, we also have the right to shut down campaigns at any time. A few reasons why we might do this include sending spam, adult material,
General questions July 30, 2018
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
What are the fee-handling options available in Benchmark Events?
Depending on the processing option you choose, fees are applied different for each. Please see the following table if you have had a Benchmark Events account prior to 2016, please refer to the below table for the changes: Old New BME Credit Card Processing Per-Ticket Fee $0.99 $0.75 Benchmark Fee 2% 2% Credit Card Transactional Fee 3% 3% Paypal Per-Ticket Fee $0 $0.75 Benchmark Fee 0% 2% Paypal Transactional
Event Marketing March 26, 2019
How will Benchmark pay me for my ticket sales?
Depending on which payment processor and which payment method you choose, the time it takes to receive your funds may vary. If you've chosen Paypal or Authorize.net as your processors, you will be provided the funds by each service respecfully. If you've chosen Benchmark Email CC Processing, you will be asked to choose between the following methods: Check - This may take the longest as it relies on the Postal
Event Marketing August 7, 2018