Domain Whitelabeling with Benchmark Email
In our course to provide the best email marketing services to our clients, we keep our delivery team busy with adding new features and improving the existing ones. This time again, our team has created Domain Whitelabeling for those who want to improve their email delivery using Benchmark Email or those want domain whitelabeling. ISPs review email authentication records in the headers of received email campaigns to reduce spam emails
Delivery July 10, 2020
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Download Email Reports
Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Forwards Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select
Reports September 3, 2020
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
What is Throttling?
Controlling the amount of email campaigns sent to your recipients ISP’s during a timed period is called Email Throttling. The practice of email throttling might not be the most favorable when you want to get your messages out, but ignoring this can mean a poor sending reputation and could lead to low open rates. Slow and steady sending, to begin with, will enhance your reputation and acceptance rate by the
Delivery December 11, 2018
How can I cut back on spam complaints?
The following tips will help keep your complaints to a minimum : Make sure that you have explicit permission to send email to your contacts. Make sure your sign-up form comes with an explicit permission statement. This statement should indicate the type of content in your emails as well as your sending frequency (for example, weekly, bi-weekly, monthly). Make complete use of your welcome email so users know that
My emails are being delivered as broken HTML code or an attachment. What gives?
There are two things that could be going on if this happens: 1) Some email programs will display multi-part messages as garbled code or an attachment if an email message doesn't contain both HTML and plain text content. To avoid this add either plain text or HTML content to your campaign if one or the other is missing. Use the PREVIEW feature and send your test emails to different email
Templates & Editor March 26, 2019
Is the email in the client‘s “Junk” folder?
If you know the recipient, ask if your message got sent to their junk folder by accident. If it was, tell them to add your email address to their "trusted senders" list, or their address book. That usually helps prevent you from being tagged as a spammer in future campaigns.
Delivery March 8, 2019
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019
Can I send email campaigns to an older list?
As long as the list is permission-based, then you are able to use it in your Benchmark Email account. However, it is not advisable to send to addresses that have not been contacted in a year or more. Many people change their email addresses every year or so and this means that your success rate for that past list could be very low, with several hard bounces. Also, users may
Contact Lists August 6, 2018