Can I update or change an email in an active Automation?
Yes, you can update emails in active automations! If you need to go back and change an image or update a link, you can do it without having to deactivate your automation or creating a new email. To learn how to update an email in active automations see, instructions below. Go the Automation you wish to edit. Then select the email action. Click on the option you want to edit.
Automation Pro February 12, 2020
How to Create an Email Using a Benchmark Email Template
Create an email using a Benchmark template that best fits your needs, or you can upload your HTML code to use your own template. To create an email using one of our templates: Log in to your Benchmark account. On the Dashboard menu, click the Emails tab and select Emails. Click the Create New Email button in the header section. Select Regular Email type and click Next. Choose the Drag
Does Automation Pro have templates?
Yes in our Automation Tool, there will be templates that you’ll be able to use to start your automation. These automations, are incomplete and will require you to complete every element in the automation prior to activating. These templates have a specific goal and purpose to them, but can be edited to your needs. Here are some of the templates that we have: Onboarding This automation will help you
Benchmark Email Domains to Whitelist in Your Inbox
If your contacts are not getting your emails, and they’re not showing up as bounces in your email reports, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact’s spam or junk folders. If the filters on your contacts’ email servers are blocking messages sent from our system, the best
Delivery October 9, 2020
If I cancel my account, what happens to my emails?
Since Benchmark Email is offered as a month to month service, you have the option of canceling your account if you no longer need it. When an account is canceled, you will no longer be able to send emails. However, any emails you had created prior to canceling will still be available to view for 90 days after cancellation. Also, any contact lists in your account at the time of
About Benchmark Email August 7, 2018
What happens to my email if I delete an image from the library?
Once an image is deleted from the image gallery, the image in the email will no longer display. This is because images in emails need to be hosted to be accessible online and if you delete the image, there will no longer be a source. There is a small chance that the image is cached by the ISP, computer, or browser and the image can be displayed in the email
Image Gallery August 6, 2018
I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recipient's end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscriber's own computer. A valid email address that has been marked as a "hard bounce" can be removed from your contact list and re-added to erase the history of bouncing. If
Reports November 6, 2018
Am I able to copy an image from a PDF file?
Yes, you can copy an image from your PDF file. Please follow these steps: Click on the image to select it on your screen. Right-click the selected image and choose Copy. (Mac users press Ctrl-click.) Open an image application such as Microsoft Paint and paste your image into it. Save the file onto your computer. Upload the image into your Benchmark Email Image Gallery.
Templates & Editor March 16, 2021
Why have so many people unsubscribed from my list?
From time to time you will experience a loss of contacts. This is inevitable and everyone goes through it. If several people unsubscribe within a short amount of time though, there may be a few reasons for this: Relevancy Is the content you are sending relevant to those who are receiving your campaigns? If contacts are expecting to receive a specific type of email and you have sent them something
Contact Lists September 5, 2019
What is RSS? How can I use it with Benchmark Email?
RSS is commonly defined as "Real Simple Syndication" and is a specific type of file format that allows you to subscribe to various News Readers and receive automatic updates from various sites you have signed up for. How does this benefit you and email marketing?
RSS November 26, 2020