Can I update or change an email in an active Automation?
Yes, you can update an email in active automations! If you need to go back and change an image or update a link, you can do it without having to deactivate your automation or creating a new email. To learn how to update an email in an active automation see instructions below. Go the Automation you wish to edit. Then select the email action. Click on the option you want
Automation Pro May 9, 2019
How do I re-subscribe a contact who opted out or was accidentally removed?
If a contact has selected the "Do No Contact" option, you cannot add them to any of your lists. To re-subscribe, the contact must opt to subscribe again. When a contact is removed from your list, they are placed on Benchmark's "Master Unsubscribe List." This list forbids the user from being contacted again. The user is welcome to re-subscribe to your list if they so choose, but they must follow
Contact Lists March 21, 2019