Does Benchmark Email sell or rent email addresses?
Benchmark Email does not sell or rent lists. We are strictly a permission-based email marketing service. Bought and rented lists are not permission based so not only do we not sell them, we do not take on customers who use them. Your list must be collected in a proper manner to be used with our service. We do not allow our clients to harvest email addresses.
Contact Lists Drag & Drop Editor August 6, 2018
I only have email addresses for our contacts. Can I still upload a contact file?
Yes, you can still upload a contact list file into your account. As long as you have the Email Address of your contacts, you can add them to your contact lists any of the ways our system provides. The Email Address is the only field that your contacts are required to have. All of the other fields are optional, but recommended.
Contact Lists Importing / Exporting Segments March 21, 2019
Does Benchmark Email allow me to use purchased email addresses?
No, we do not allow the use of purchased email addresses. Benchmark Email is a permission-based email marketing company. If you use purchased email addresses with Benchmark Email, your account will be terminated and you will not be eligible for a refund. Benchmark members must follow the anti-spam policies of the CAN-SPAM Act and obtain their lists lawfully by confirmations and opt-ins. Not sure if your list is permission-based? Check
Contact Lists August 6, 2018
Does Benchmark Email sell email lists?
Benchmark Email does NOT sell or rent email address lists. Benchmark Email is a permission-based marketing service. We require our members to comply fully with the CAN-SPAM Act and obtain their lists strictly through confirmation and opt-ins. Every email must be accounted for and collected in a proper manner in order for your list to be accepted by our service. We do not harvest email addresses, nor do we allow
Contact Lists August 6, 2018
Mac: Can I export email addresses from my Apple Address Book?
If you are a Mac user, you may have found that Apple's Address Book application does not allow you to simply export your address book for import to other programs. Not to worry, there's a great (and free!) little utility program is designed to do just that. Get the free Apple Address Book Exporter here. Download and install (it's quick). Open the Apple Address Book Exporter (it should be in
Contact Lists March 28, 2019
I never received the verification email. What should I do next?
If you don't receive a verification email within 20 minutes, there are several steps you should take. Here they are: Check your spam or bulk email file There are a myriad of ways email service providers sort incoming emails. Because these sorting rules are fluid, you may find that important emails are wrongly sent to your spam or bulk email file. Check those files to see if your verification email
Drag & Drop Editor August 6, 2018
Why must I verify my email addresses?
Email address verification has become a standard practice in the email marketing industry. Why? Because it prevents a sender from using fake and often unreachable "From" and "Reply" email addresses. This illegal practice, called "spoofing", has resulted in many states creating laws that require that marketers verify the email addresses they use to send emails and field responses.
General questions August 6, 2018