How to Create an Email Using the Code Editor
Benchmark offers 3 email editors the Drag & Drop, Plain Text and the Code editor. If you have an email in HTML code you can easily add it in the Code editor. To learn where to add your HTML code see steps below. The following steps assume that you have already created your HTML email template, make sure all images used are referenced as a URL. Log in to
Can I Include a Link to the Survey in My Email or on My Website?
You can post a link to the survey on your website or in an email if the survey is active. Note: The following steps assume that you have already deployed/published a public survey. If you have not yet done so, please create your survey prior to following the steps below. To find the link to your survey: From the left navigation, click on Contacts. Under the Contacts menu, click on
Surveys & Polls October 9, 2020
Can I make changes to a live survey?
Benchmark Email allows you to make changes to a live survey. You can change the content in your questions, the question type, or even add a new question. The only thing you will not be able to change is the order of the questions, to do that you will have to create a copy of your survey to start over. To make changes to a live survey, follow the next
Surveys & Polls September 4, 2020
How Does Customizing My Footer Affect My Campaign Results?
Although it looks cluttered or busy in the footer with all the elements showing. Each link does contain a function to help your email. Please note, both the Unsubscribe and the physical mailing address cannot be removed, due to the CAN-SPAM legislation. An example would be the Manage Subscription link. By removing this option, your audience may not be able to edit their subscription, and may unsubscribe on their own.
Drag & Drop Editor October 28, 2020
What Is Preview Text and How Can It Benefit My Email?
Preview text is the short summary text that immediately follows the subject line when viewing an email in an inbox. This text is not displayed in your email's layout. This advanced feature allows you to maximize inbox space and can help increase the open rate of your email. It helps give more control over what content an email client shows after your subject line. Keep your most important information in
Templates & Editor October 9, 2020
How do I upload a video into my Video Gallery?
First things first, Benchmark Email does not host videos. You can, however, embed videos to your Video Gallery. You can embed videos from Youtube, Blip.tv, Vimeo and Wistia. According to Litmus adding a video to your email can increase site visits by up to 200-300%! It is important to note, that while you can embed a video to your email the video itself will not play from the email. Due
Image Gallery September 23, 2020
How do I Create an AB Test?
To create an AB Test, you must start by creating an email and saving it as a draft. If the email is not saved as a Draft, it will not show up as an available option. Follow the instructions below, to create an AB Test: Log in to your Benchmark account. Create an email (click here to find out how) In Step 4 (Schedule Delivery, select Save as Draft, I’ll send
Can I test out content in an AB test, such as graphics, paragraphs, links, etc.?
Yes, you can test out the content in your campaigns Benchmark offers a feature Campaign vs. Campaign AB Test. AB Testing will allow you to see which campaign has better overall results, whether you are measuring by Opens, Clicks or even Forwards you can even set a time period to run your test this. To create a Campaign VS. Campaign AB Test, please use the following instructions: Log into your
How to delete a document from the Document Gallery
The Document Gallery lives within the Drag & Drop Editor, you’ll need to go into a draft or an incomplete email to delete any documents in your Benchmark Email account. Please note that this process is not reversible. Removing documents from your Document Gallery will also remove them from any email campaign where they were being used. To delete a document, follow these steps: Go to Emails, and select an
Can I spell check my custom template campaign?
Benchmark suggests using the tools mentioned below to help you spell check your custom template campaign, and ensure the best results. Recommended for you: Grammarly - An online spelling checker. Grammarly can be used on their site or added as an extension for your browser. Spell Checker for Chrome - A spell checker extension used for Chrome. You can Preview your campaign before sending it to your contacts. If you