My signup form isn’t working. What could be the problem?
Benchmark Email provides you with a simple methodology to add our signup form code to your website. However, given that every website has it's own environment, you might encounter conflicts between our code and yours. In most of the cases, the subscriber should see the signup "thank you" page and receive a confirmation email when they click on the '"submit button"; and if there are errors in the submission, they
Signup Forms July 24, 2018
Can I embed an audio file into my email campaign?
You cannot include the audio file as an attachment. Benchmark Email does not allow audio files to be embedded because many email clients will strip out streaming audio and video. This is a security setting that varies for different ISPs, but most of them will simply not allow audio attachments. If it is a must for you to embed audio files, then we suggest that you host the file elsewhere
My images are broken when I provide my own HTML Email
How images work in HTML email When you code HTML email, you should use "absolute URL paths" for your images, so that they are downloaded from your web server when the email is opened. Images are never "attached" with your email, and they can't be "embedded" in the message. They're always hosted on a server, then downloaded when the email is opened. If your images aren't showing up in your
Image Gallery March 28, 2019
If I don‘t subscribe to Image Hosting Plus, can I still include my own images in emails?
Yes! You are not limited to using only Benchmark's image service to include images in your email. As long as your image is hosted online and you are able to get a URL for it, you can include it into your email. Benchmark does provide 10 MB of image storage space for all accounts, including free, and this will allow for the convenience of inserting your images in your emails.
Image Gallery August 6, 2018