Can I merge information like the contact‘s name to personalize the email?
Yes, you can insert a contact's information into the body of your email. You can merge any of the fields available including name, phone number, customer ID number and more. As long as you have that info in your contact list, you can merge it. Here's how you merge field data into your email: Click on "Emails" tab Click the "Edit This Email" icon (When you click the 'Emails' link,
Benchmark Email Domains to Whitelist in Your Inbox
If your contacts are not getting your emails, and they’re not showing up as bounces in your email reports, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact’s spam or junk folders. If the filters on your contacts’ email servers are blocking messages sent from our system, the best
Delivery October 9, 2020
Will segmented lists affect how many subscribers I have?
Segments do not influence your total subscriber count. When you create a segment, you are not creating a new list, you are creating a division of your main list or your contact actions such as bounces or forwards. Think of segments as saved searches. They are based on criteria such as fields or subscription dates. Segments are automatically updated as contacts meet your criteria.
Segments March 26, 2019
Can I upload a file without email addresses?
No. Every contact must have an email address.
Contact Lists March 21, 2019
My signup form isn’t working. What could be the problem?
Benchmark Email provides you with a simple methodology to add our signup form code to your website. However, given that every website has it's own environment, you might encounter conflicts between our code and yours. In most of the cases, the subscriber should see the signup "thank you" page and receive a confirmation email when they click on the '"submit button"; and if there are errors in the submission, they
Signup Forms July 24, 2018
What Is Preview Text and How Can It Benefit My Email?
Preview text is the short summary text that immediately follows the subject line when viewing an email in an inbox. This text is not displayed in your email's layout. This advanced feature allows you to maximize inbox space and can help increase the open rate of your email. It helps give more control over what content an email client shows after your subject line. Keep your most important information in
Templates & Editor October 9, 2020
What is the List Plan 2K?
What is the List Plan 2K! Hello List Plan 2K users! Thank you for giving Benchmark a try with this completely free plan. We have replaced our Free Trial with this Free for Life Plan, one of the many ways that Benchmark is trying to help you succeed. The List Plan 2,000 includes: 14,000 Emails to send per month Space for 2,000 of your contacts All of Benchmark's Tools (Autoresponders,
How do I create an Inbox Checker test?
Log into your account Hover your cursor over the arrow next to "Email" Select Inbox Checker from the drop-down menu Click the blue Create New Test button Under Email Campaigns, select your desired email from the drop-down menu Click on the blue Inbox Checker button Select the desired Email Clients and/or Spam Filters Unless you select one or both of the Free Email Clients (Gmail and Outlook 2003), click on
How do I re-send tickets to a registrant?
Log into account Click on Events home tool Click on Event name Under Event Reports, select Orders Click on the desired Order # Click on Resend Tickets
Event Marketing September 5, 2019