How do I use Automations?
First log into your Benchmark Email account at www.benchmarkemail.com, navigate to your Automations under your Tools menu, then click Create Automations. Then follow the instruction for the type of Automation you would like to create: Contact List Automation Click Select for Contact List Automation Give the Automation a name Select a List Then select a Trigger Input a From name and choose a From email address Then create your email
Automation Lite March 28, 2019
How do I integrate with Microsoft Dynamics CRM?
Dynamics CRM is a CRM tool developed by Microsoft. CRM stands for Customer Relationship Management and is a type of tool used in many businesses, including ours. Since it is a system used to store customers, it would make sense to market or at least make it easier to move contacts. This integration syncs your Microsoft Dynamics CRM contacts to your Benchmark account. Here is how to integrate with Dynamics
Do the Automations scheduled with a zero get sent immediately?
When you create an automation message with a send interval of zero (0) days, the message may not be sent immediately, but will be sent within 24 hours from the time a contact subscribes.
Automation Lite March 28, 2019
Can I upload a file without email addresses?
No. Every contact must have an email address.
Contact Lists March 21, 2019
Can I merge information like the contact‘s name to personalize the email?
Yes, you can insert a contact's information into the body of your email. You can merge any of the fields available including name, phone number, customer ID number and more. As long as you have that info in your contact list, you can merge it. Here's how you merge field data into your email: Click on "Emails" tab Click the "Edit This Email" icon (When you click the 'Emails' link,
Will segmented lists affect how many subscribers I have?
Segments do not influence your total subscriber count. When you create a segment, you are not creating a new list, you are creating a division of your main list or your contact actions such as bounces or forwards. Think of segments as saved searches. They are based on criteria such as fields or subscription dates. Segments are automatically updated as contacts meet your criteria.
Segments March 26, 2019
My image is not loading or wrong on Facebook, how can I fix it?
Unfortunately when it comes to what Facebook displays, there is very little we can do to fix it due to Facebook. Benchmark cannot unfortunately do much but push the email over to Facebook and then Facebook would do the rest. However, with images on Facebook not loading or incorrect, there is now a solution. To remedy the image on Facebook you'll need to use Facebook's Debugging tool to fix
My signup form isn’t working. What could be the problem?
Benchmark Email provides you with a simple methodology to add our signup form code to your website. However, given that every website has it's own environment, you might encounter conflicts between our code and yours. In most of the cases, the subscriber should see the signup "thank you" page and receive a confirmation email when they click on the '"submit button"; and if there are errors in the submission, they
Signup Forms July 24, 2018
What is the List Plan 2K?
What is the List Plan 2K! Hello List Plan 2K users! Thank you for giving Benchmark a try with this completely free plan. We have replaced our Free Trial with this Free for Life Plan, one of the many ways that Benchmark is trying to help you succeed. The List Plan 2,000 includes: 14,000 Emails to send per month Space for 2,000 of your contacts All of Benchmark's Tools (Autoresponders,