How does my campaign appear on a mobile or portable device?
These days, people are able to check their email while on the go using their cell phones or other portable electronic devices. Therefore, it is hard to know how your campaign is going to appear since you cannot control which device is used to view it. There are some tips you can follow, however, to help ensure the best appearance possible. When a campaign is created in Benchmark Email, there
Getting Started March 28, 2019
How do I upload an image from Macintosh iPhoto?
Below is the process to upload an image from Macintosh iPhoto into your Benchmark Image gallery: Start Macintosh iPhoto. Choose the images you want to upload in the Benchmark Image Gallery. Drag and drop the images on the desktop. Log in to your Benchmark Email account. Click on the Image Gallery link from the Media menu. Click on Browse and find the image on your computer. Click on the UPLOAD
General questions March 21, 2019
How do I contact Benchmark?
Should you find yourself in need to contact our Benchmark sales or support team, here are the available options, chat, email, and phone. Email Typically, responses can be in as little as a few minutes. However, an email turnaround time estimate is 24 hours. If you would like to get in touch with us via email, please email us to Support@benchmarkemail.com, or you can also use our Contact Us
What are Benchmark Email‘s business and support hours?
Since we are a worldwide company it only makes sense that we would offer support in our different regions. Not every office provides 24/7 support only a few of them do. We offer support in 9 different languages, and we have offices in 15 different countries. See the list below to see which time we offer support assistance in your region. Note we offer 24/7 English LiveChat and Email
About Benchmark Email June 16, 2020
Is it OK for me to email contacts from my business associate’s list?
There is no clear-cut answer to this question. If the subscribers opted-in to receive correspondence from your business as a whole and you are emailing on behalf of your business, then yes it would be OK for you to use the list. However, if the subscribers on the list only gave permission to the associate himself/herself and not to the overall business, then it would not be OK for you
Contact Lists July 24, 2018
Why should I use list segmentation?
Segmenting provides a great way to organize your contacts, and to also target specific people in your list. Segments do not appear in your Contact List dashboard, however when you select a contact list to send to, when creating a list, you'll see the segments there should you want to send to only a part of your list. There many ways to organize a list and each person will have
Contact List Fields
Contact fields can be used for addresses, phone numbers, a date, or some notes. There are many benefits to using contact fields. One of them is, fields can be used to create a segment of contacts that you want to separate from your main list. To learn how to create a segment, click here. Additionally, fields help with email personalization when combined with merge tags, skip to the Best Practices
Contact Lists April 20, 2020
Can I add a personalized greeting to my email?
You can add a personalized greeting to an email created in the drag n drop editor or the HTML editor. It can include the contact’s first name, last name, or both in the greeting. You can also provide an alternative text in case the contact details are not available. To add a greeting using the Drag & Drop editor, see the steps below. In the email campaign editor, click on
Templates & Editor November 22, 2019
What are Spamtraps?
As per wikipedia, "Spamtraps are usually e-mail addresses that are created not for communication, but rather to lure spam. In order to prevent legitimate email from being invited, the e-mail address will typically only be published in a location hidden from view such that an automated e-mail address harvester (used by spammers) can find the email address, but no sender would be encouraged to send messages to the email
Delivery March 1, 2019
How do I get the URL for an RSS Feed?
In order to have your blog articles sent by email using our "RSS to Email" feature, you need to have the URL address of the RSS feed of your blog. One way you can get the URL is by going to the View Page Source option of the browser and searching for RSS. It should look something like this: “< link href = "http://www.benchmarkemail.com/blogs/rss.xml" rel = "alternate" type ="
RSS September 9, 2019