Will I be able to reactivate my automation?
Unfortunately in Automation Pro, you will not be able to reactivate your automation. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro August 7, 2018
Can I edit my automation in Automation Pro?
In Automation Pro, you may be able to edit your automation if it has not yet been activated and is in draft status. Once a automation has been activated or terminated, the automation cannot be edited. However, auts can be terminated and copied to make edits. Just remember, subscribers who have gone through the automation will have already received emails or actions taken by the previous automation.
Automation Pro March 8, 2019
Can I use Automation Pro?
All users can access the Automation Pro tool at no additional charge. All users will also be able to create and save automations in Automation Pro. However, only paid users will be able to activate their automations. If you are signed up with one of our free plans, your active Automations will not terminate or delete. However, you will not be able to activate any new automations, unless you
Automation Pro September 10, 2018
What is Automation Pro?
Automation Pro is a tool developed by Benchmark Email to create automations for your email subscribers. Automations are a set of elements or modules that automatically perform specific tasks based on your subscribers interactions with your emails and website. Within Automation Pro, automations can add or remove subscribers from lists or automatically send an email based on website activity, which are tasks that regular automations can’t do. In Automation Pro,
Automation Pro September 4, 2019
Can I customize the default colors and fonts on a survey?
You can customize the colors, fonts and alignment of a survey on the third step of the editing process. The survey editor will be on the left side of your screen. There are two sections of survey editing: Header Formatting Options Body Formatting Options Header Formatting Options: In this section you can do the following: Change the alignment of your logo. Change the font, font size, color, background color and
Surveys & Polls August 7, 2018
Why should I add all my clients to Benchmark Email?
Having all of your clients in one place will not only allow you to manage them more effectively, you will also have access to unique features that are not available with other email marketing tools. For example, you will be able to give each of your clients their own username and password. They will then be able to log into their account and access features that you select access to,
White Label September 6, 2019
Can I spell check my custom template campaign?
Benchmark suggests using the tools mentioned below to help you spell check your custom template campaign, and ensure the best results. Recommended for you: Grammarly - An online spelling checker. Grammarly can be used on their site or added as an extension for your browser. Spell Checker for Chrome - A spell checker extension used for Chrome. You can Preview your campaign before sending it to your contacts. If you
Does Benchmark Email offer a spell check option?
Benchmark does not offer a spell check option. Our Spell Checker feature has been discontinued for all our users. Below are tool recommendations you can use to create a successful email campaign: Grammarly - An online spelling checker. Grammarly can be used on their site or added as an extension for your browser. Spell Checker for Chrome - A spell checker extension used for Chrome. Click Here to learn how
General questions March 28, 2019
Can I create an email in Benchmark Email and send it from another program?
No. Using our services to create or modify email correspondence and then using another application to send it out is a violation of Benchmark Email policies. Also, if you were to use an outside application, you would not have access to tracking, opt-outs or other key features that are offered through your Benchmark Email account. These features are useful tools to help you build and maintain successful email marketing relationships.
About Benchmark Email March 28, 2019