Benchmark’s Refund Policy
As a top-notch service provider that takes our delivery rates very seriously, we also have the right to shut down campaigns at any time. A few reasons why we might do this include sending spam, adult material, material featuring drugs, or other items that violate our policy. If you abuse our system in any way, we will shut down your account and you will not receive a refund. We recommend
General questions November 4, 2020
How do I add a signup form to my Facebook profile?
Have you ever wanted to sign up email subscribers on your Facebook profile? Here's how you do it: Get your signup form link Log into your Benchmark Account. Click on the Signup Forms link from the Contacts Menu. Or, learn how to create a email signup form. Select the signup form you'd like to use and click on Publish (step 4) Select "Pop-up from a button on your Website". You'll
What are Benchmark Email’s terms and conditions of use?
All users of Benchmark Email are required to agree to our terms and conditions of use before they can begin using their account. Users must also agree to only use opt-in lists by filling out the Permission Confirmation Checklist and be aware of our Anti-Spam policy.
iPhone App – What happens if I get a spam complaint after sending one of my campaigns? What should I do?
If you've received an abuse complaint in one of your email campaigns, it is a cause for concern but it can be a very very minor issue. Abuse complaints are only worrysome if you continually receive them over time, or if you receive a large number at one time. Here at Benchmark Email, we allow our users to have a rate of 1 abuse complaint, per 2000 emails sent. As
Mobile Apps August 7, 2018
Can I merge information like the contact‘s name to personalize the email?
Yes, you can insert a contact's information into the body of your email. You can merge any of the fields available including name, phone number, customer ID number and more. As long as you have that info in your contact list, you can merge it. Here's how you merge field data into your email: Click on "Emails" tab Click the "Edit This Email" icon (When you click the 'Emails' link,
Did you check your spam score for your email?
Our Spam Check feature scans your email and rates your email on a scale of 0 to 8. The higher the score, the likely your email will be filtered as spam and will either land in the spam folder, or be quarantined. By using the Spam Check feature, we can gauge the deliverability of your email, and to also address any issues that can diminish your deliverability. To use the
General questions March 26, 2019
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
What is the List Plan 2K?
What is the List Plan 2K! Hello List Plan 2K users! Thank you for giving Benchmark a try with this completely free plan. We have replaced our Free Trial with this Free for Life Plan, one of the many ways that Benchmark is trying to help you succeed. The List Plan 2,000 includes: 14,000 Emails to send per month Space for 2,000 of your contacts All of Benchmark's Tools (Autoresponders,
Why are my images being cut in Outlook?
Images may display incorrectly or appear to be cut off commonly in Outlook 2007 and higher. Unfortunately this is an issue that is common with Outlook due to Microsoft utilizing their own rendering engine to display their emails. This can also cause unintentional spacing as well. Our Programmers have observed that tables or text boundaries that extend past 1,790 pixels, Microsoft will insert a line partition vertically or horizontally. This