How do I access the Benchmark Email RESTful API’s?
To access the Benchmark Email RESTful API’s you must have a Benchmark account. Our free plans also allow you to access to the Benchmark RESTful API's. We assume that you will have the technical skills to use the API's to integrate your application/website with our RESTFful API's. If you don't have the technical expertise, you would need to hire a developer to use the RESTful API’s. To view or access
API August 7, 2019
How do I upgrade from a free trial to a paid account?
You have the ability to upgrade at any time once logged into your Benchmark account. From any page in your account you will have the Upgrade option by clicking on your Username. Kindly follow the steps below to upgrade: Click on your Username and select Upgrade. In the box provided, enter the number of subscribers you have. Here you will see the different plans available. Select a plan that best
Billing August 7, 2019
How Benchmark Can Help you be GDPR compliant & what it means to be forgotten.
Benchmark Email can help you stay GDPR compliant and you can keep your peace of mind. We already allow you to remove anyone who may not want to be part of your list, by providing the Unsubscribe option. However, in this case, if someone reaches out to your company and asks to be removed “forgotten” entirely from your database, we can help with the email marketing aspect by deleting them
Email Marketing August 7, 2019
iPhone App – What happens if I get a spam complaint after sending one of my campaigns? What should I do?
If you've received an abuse complaint in one of your email campaigns, it is a cause for concern but it can be a very very minor issue. Abuse complaints are only worrysome if you continually receive them over time, or if you receive a large number at one time. Here at Benchmark Email, we allow our users to have a rate of 1 abuse complaint, per 2000 emails sent. As
Mobile Apps August 7, 2018
What are Benchmark Email’s terms and conditions of use?
All users of Benchmark Email are required to agree to our terms and conditions of use before they can begin using their account. Users must also agree to only use opt-in lists by filling out the Permission Confirmation Checklist and be aware of our Anti-Spam policy.
How do I add a signup form to my Facebook profile?
Have you ever wanted to sign up email subscribers on your Facebook profile? Here's how you do it: Get your signup form link Log into your Benchmark Account. Click on the Signup Forms link from the Contacts Menu. Or, learn how to create a email signup form. Select the signup form you'd like to use and click on Publish (step 4) Select "Pop-up from a button on your Website". You'll
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
Did you check your spam score for your email?
Our Spam Check feature scans your email and rates your email on a scale of 0 to 8. The higher the score, the likely your email will be filtered as spam and will either land in the spam folder, or be quarantined. By using the Spam Check feature, we can gauge the deliverability of your email, and to also address any issues that can diminish your deliverability. To use the
General questions March 26, 2019
Can I merge information like the contact‘s name to personalize the email?
Yes, you can insert a contact's information into the body of your email. You can merge any of the fields available including name, phone number, customer ID number and more. As long as you have that info in your contact list, you can merge it. Here's how you merge field data into your email: Click on "Emails" tab Click the "Edit This Email" icon (When you click the 'Emails' link,
What is the List Plan 2K?
What is the List Plan 2K! Hello List Plan 2K users! Thank you for giving Benchmark a try with this completely free plan. We have replaced our Free Trial with this Free for Life Plan, one of the many ways that Benchmark is trying to help you succeed. The List Plan 2,000 includes: 14,000 Emails to send per month Space for 2,000 of your contacts All of Benchmark's Tools (Autoresponders,