Why is the unsubscribe link in the footer not working?
The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web
Contact Lists August 7, 2018
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
Email Marketing August 6, 2018
How can I delete lists?
To delete a list, follow the steps below: Log in to your Benchmark account. On the Dashboard Menu, select Contacts. Locate the list you want to delete and click on the icon located on the right. Now click Move to Trash. You will be prompted with a Move List to Trash pop-up. Select Confirm. You will be back on the Contact Lists page. Your list will not longer appear on
Contact Lists September 9, 2019