• Use Benchmark Email for Email Marketing
  • Signup
  • EN
  • Sign Up Free
  • Login
  • Features
  • Features
    • Automation Pro
    • Email Designer
    • Grow Your Audience
    • Tracking & Reports
    • Apps & Integrations
  • Pricing
  • Blog
  • Email Marketing
  • More
  • EN
×

Our Company

  • About Us
  • Our Brand Assets
  • Updates
  • Our Customers
  • Partner Program
  • Benchmark CRM

Learn

  • Manuals
  • Webinars
  • Video Tutorials
  • Knowledge Base

User Resources

  • Integrations & Plugins
  • Developers/APIs
  • Marketplace

Get in Touch

  • Live Chat
  • Email Us
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Select your language

  • English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Need a hand? We've got you covered.

Knowledge Base Home aero-right

Why is the unsubscribe link in the footer not working?

The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web

Contact Lists August 7, 2018

Why is a contact still receiving my emails even though they have opted-out?

When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will

Email Marketing August 6, 2018

Can't find what you're looking for?

Submit a Ticket

Language

English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Get in Touch

Live Chat
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266

Copyright © 2021 Benchmark Internet Group