How can I get more contacts to open my emails and/or surveys?
Please consider the following tips to help increase your open rate: Make sure that your "From" name is one that your subscribers will recognize. A contact is much more likely to open an email if they trust the sender. Try to use the same "From" name each time so that you build familiarity and credibility with your subscribers. Incorporate your name, business or department to cleary identify yourself to your
Reports August 7, 2018
How do I add space or padding around an image?
The Benchmark Email editor will allow you to increase or decrease the padding around an image. To increase or decrease the padding around an image, please follow these steps: Click on the Edit icon for the block containing the image. Double click the image to open the image editor. (You may also select the image and then click on Image from the Insert Addition Elements table on the left.) Change
Templates & Editor August 6, 2018
What is a typical survey response rate?
It is not possible to provide a "typical" or "normal" response rate with surveys, since many different factors contribute and the results differ from business to business. The success of your survey depends entirely on how active your subscribers are with your campaigns. Generally speaking, an email open rate of 15-20% is considered "good." However, not everyone who will open your email will participate in your survey. Therefore, you can
Surveys & Polls August 6, 2018
How do I indent a numbered or bulleted list?
Once you have created the numbered or bulleted list in your email, follow these steps to indent all or some of the list: Click on the edit icon on the individual block Highlight the items you want to indent. To indent only certain items contained in the list, place the cursor somewhere within the line of text to be indented. Click on the increase indent icon . Example:
Create Email Marketing August 6, 2018
How do I increase or decrease the paragraph indent?
Steps to indent paragraph: Click on the edit icon on the individual block. Place your cursor anywhere within the paragraph you want to indent. In the toolbar of the block, click to increase or to decrease the indent. The above steps will indent the entire paragraph. If you would like to only indent the first line of the paragraph, place the cursor in front of the first word and press
Templates & Editor August 6, 2018