How do I check-in attendees using the iPhone application?
Install the app by going to the App store and searching Benchmark Chekin Log in Select the desired event name Click on the Check-In Attendees button You will be prompted to the List page If you wish to manually check in your attendees: 1. Search the registrant in the Search field 2. Click on the Person icon to check them in If you wish to check them in by scanning
Event Marketing September 4, 2019
Can I make my email mobile friendly?
You most definitely can! In our Classic editor, we have mobile friendly templates to start from. As for the Custom HTML and Plain Text emails, these are not automatically mobile friendly. As for our new Drag and Drop editor, all email templates and created emails in the editor will automatically be mobile friendly. We recommend giving the new editor a try, it's easy to use!
Does Benchmark Email track opens on smartphones?
Yes! A small, invisible graphic is embedded in the bottom of your HTML email. This tracker, sometimes called an "open tracker" or "web beacon," is unique to each campaign that you send out. Anytime someone opens your email, the open-tracker image is downloaded from our server. We monitor when the image has been downloaded and this is how your "opens" are tracked. Regardless if the email is opened in an
Reports March 26, 2019
How do I enable my email client to display images?
To enable your email client to display images, refer to your email client below: Outlook 2003 Outlook 2007 Outlook 2010 Outlook 2013 Hotmail/Windows Live Yahoo AOL Webmail Gmail Thunderbird MAC Mail iPhone/iPod/iPad Lotus Notes Outlook 2003 Show all blocked images in the message: Click the InfoBar at the top of the message and then click Download Pictures. Notes: If you want the message to show the images the next
General questions September 9, 2019
How does my campaign appear on a mobile or portable device?
These days, people are able to check their email while on the go using their cell phones or other portable electronic devices. Therefore, it is hard to know how your campaign is going to appear since you cannot control which device is used to view it. There are some tips you can follow, however, to help ensure the best appearance possible. When a campaign is created in Benchmark Email, there
Getting Started March 28, 2019
Email images are not displaying on my iPhone. What happened?
If images are not being displayed when you view your emails with your iPhone, try the following tips to resolve the issue: Try exiting out of the message and going back to your inbox. Then tap the message one more time to see if it loads properly. The application to view email does place a limit on the amount of content it will download initially. If the email is too
General questions March 28, 2019
What browsers work with Benchmark Email?
Benchmark Email is a browser-based service. There is no software to install, so it works on both Mac and PC. Really all you need is a modern browser. Benchmark Email supports the following web browsers: Microsoft Internet Explorer 9 or IE10 or IE11 Mozilla Firefox (Mac or PC) Safari 5.0 Google Chrome Note: Benchmark Email is not currently compatible with mobile browsers such as Safari for iPhone or iPad.