Does Automation Pro have templates?
Yes in our Automation Tool, there will be templates that you’ll be able to use to start your automation. These automations, are incomplete and will require you to complete every element in the automation prior to activating. These templates have a specific goal and purpose to them, but can be edited to your needs. Here are some of the templates that we have: Onboarding This automation will help you
Automation Pro Automation Pro Templates September 4, 2019
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
General questions Getting Started March 26, 2019
iPhone App – How can I preview my email before I send it?
After you have finished with the Email Settings step, you will need to select Preview/Test Email from the following screen to preview the email before sending it out:
Mobile Apps September 6, 2019
Can I embed an audio file into my email campaign?
You cannot include the audio file as an attachment. Benchmark Email does not allow audio files to be embedded because many email clients will strip out streaming audio and video. This is a security setting that varies for different ISPs, but most of them will simply not allow audio attachments. If it is a must for you to embed audio files, then we suggest that you host the file elsewhere
General questions Templates & Editor March 26, 2019
Can I copy content within my email campaign?
Yes, there is a way of copying individual blocks in your email campaign. This will create a duplicate block directly under the original block of information and will contain all of the original content and formatting. In step 4 of the emailing building process, locate the block you want to copy. Click on the Copy icon.
Templates & Editor September 6, 2019
Why did the default colors and fonts change when I moved a section of my email?
Templates have global styles (which apply to whole areas of the email, like the body or the header) as well as individual styles (applicable only to the particular block/section). If the block/section level styles are not defined in the templates (in this case, if you move a block/section from one area to another) and that second area has a different set of global settings, then the default colours and fonts
Templates & Editor August 7, 2018
How do I copy and paste text from Microsoft Word?
Copying and pasting text from Microsoft Word or any other word processing program is a useful and time saving process. To copy and paste the text into a block within Benchmark Email: Go to the section/block in which you wish to paste the text. Click the Edit icon . Open the file that you want to copy the text from. Within the document, highlight the words you want to copy.
General questions September 6, 2019
How do I paste as plain text?
Pasting as plain text is a good idea when you want to use text from other sources in your campaign created from Benchmark Email. This will strip away any coding associated with it and prevent issues with your template layout. To paste as plain text: Click on the Edit icon for the section you wish to paste the text. Place the cursor where you want the text. Click on the
Templates & Editor September 6, 2019
Why is it required to have a plain text version of my campaign?
Every email client has settings that determine whether or not the contact views emails in HTML format or plain text format. Some of your contacts will have their email clients set to only display emails in plain text. For this reason every email sent from our system must contain a text version. The HTML email must closely match the text email. If they do not closely match, the email is
Create Email Marketing August 10, 2018
Why is the selection of font styles and sizes limited in Benchmark Email?
The font styles and colors are limited due to the compatability between browsers and operating systems. In order to display the font and the colors in your emails or even the icons on your desktop, there needs to be a library of images that the computer can grab from. Unfortunately this library of fonts styles, colors, and icons are not always the same. However the list provided to your in
Templates & Editor August 7, 2018