So you just uploaded your list, and now you can’t use it because it is Under Review going through our List Approval. No need to panic, this process only takes a few minutes. List approval is our process to verify the existence of contacts in your list. In simpler terms, we make sure they are valid emails. During the list approval process “Under Review,” we sample a small percentage of
Contact Lists June 25, 2019
How do I create a new list?
When sending a campaign, you will need to select a list of contacts. If you have not created a list yet, here are the steps on how to create one. Once logged in to your Benchmark account. Select Contacts from the Dashboard menu. Click on Create New List on the top-right corner of the page. Select Regular List and click Next. Choose from the options below to add contacts to
Contact Lists February 11, 2019
How do I integrate my vCita account with Benchmark Email?
With our vCita integration, you can automatically add your customers and leads who have engaged with you via the vCita platform to a Benchmark Email list. Create and automate customer journeys from the moment a contact is added to your list. Before integrating, please make sure you have a premium or higher account with vCita. Log into your Benchmark account, select Integrations from your Username. Then select the vCita integration
Integrations December 18, 2018
What formats of lists can I upload to Benchmark Email?
When uploading or sending your email list to Benchmark Email, make sure your list is saved in any of the following types of files Comma Separated Values (.CSV) Text-only (.TXT) MS Excel Workbook (.XLS, .XLSX, first worksheet only)* These are the only formats supported by our system. To create a .CSV file, you can save any spreadsheet and select a different format for .CSV. Microsoft Excel, Google Sheets, and Apple
Contact Lists October 22, 2018
How do I integrate SurveyMonkey with Benchmark?
With our SurveyMonkey integration, you can send your surveys to your customers and subscribers. There’ are a few different templates and layouts to choose from. This integration is available free with every Benchmark account. You can integrate your SurveyMonkey account on the Integrations page by clicking on your Username, and going to the Integrations Page. Or you can also integrate into the email creation process. Below are the steps to
Integrations March 12, 2019
How do I exclude specific contacts from my mailing?
When sending an email campaign, you may come across some contacts you would like to exclude from your mailing. You can do this by following these simple steps: Log in to your Benchmark account. On the Dashboard menu, click on Emails. You may either select an email you've already started or select Create New Email. In Step 2 Contact List Selection, click on Enable List Exclusion located on the