How do I cancel my Benchmark Email Account?
Since we are a month-to-month service, you may cancel your account at any time. Your subscription fee is prepaid, so we simply require that you cancel before your monthly renewal date or you will be charged your next month's subscription fee. We do not prorate or refund our service. To cancel your account, Click on your Username and select Account Settings. Now click on Plan Information. Scroll to the
General questions January 28, 2019
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
General questions Getting Started March 26, 2019
What is the maximum number of clients I can have in my account?
There are no restrictions on how many clients you can have in your account. Therefore, you may have as many as you want. Re-brand, re-sell and profit with our White Label Email Marketing.
White Label August 7, 2018
How can I let my clients view their reports?
By creating a username and password for your clients and then checking the option "View reports on any campaigns sent," you will allow them the ability to access their reports. To set this up, click on Clients at the top left of your screen. Then follow these steps: Locate the name of the client and select the Edit icon on the right. Under Client Access, you will find the "View
White Label August 7, 2018
Why should I add all my clients to Benchmark Email?
Having all of your clients in one place will not only allow you to manage them more effectively, you will also have access to unique features that are not available with other email marketing tools. For example, you will be able to give each of your clients their own username and password. They will then be able to log into their account and access features that you select access to,
White Label August 7, 2018
Will I need separate Benchmark Email accounts if I have different clients or web sites?
Benchmark Email has been designed to handle not only all of your clients but also all of their subscribers from within your account. Regardless of whether these are clients that send their own campaigns with templates designed by you or they are clients that you send on behalf of, you will be able to maintain all of it from a single account. While you will be able to access each
White Label August 7, 2018