How many lists can I have on Benchmark?
Unfortunately yes there is a limit to the number of lists that you can have in an account. You can only have up to 4,000 lists within your Benchmark Email account, but you can have as many contacts as your plan allows. If you have sub-accounts, each sub-account and master account can each individually support 4,000 lists. Remember it is not the quantity of contacts and lists, but quality
Contact Lists August 7, 2018
Does the Free Trial have any limits?
Under the free trial you have full access to the design, list management, campaign tracking and set-up tools. The only limitation is that you are limited to sending to 250 contacts during the trial. (You can upload/import a maximum of up to 1,000 contacts in your Free Trial account) The free trial does not extend to paid accounts. Free trials are merely for you to test
How many tickets can I have for my Event?
Although we want you to be able to have as many tickets as possible, unfortunately there is a limit of 150 ticket types for each live event. Anymore will cause webpage and registration issues for your event. Ticket types being Free or Paid tickets, and Donations as well. Be sure to contact our support team with any questions you may have for your event.
Event Marketing September 5, 2019
How do I impose limits on my Event ticket quantities?
Log into your account Click on the EVENTS home tool If you have already created an event, click on the desired Event Name (if you haven't, click CREATE EVENT and skip step 4) Click on the DETAILS tab Under Ticket Info, locate the desired Ticket Name To the right of it, under CUSTOM, click Settings Next to Ticket Limit per Order, enter your desired Minimum and Maximum amount
Event Marketing September 5, 2019
What is the maximum number of clients I can have in my account?
There are no restrictions on how many clients you can have in your account. Therefore, you may have as many as you want. Re-brand, re-sell and profit with our White Label Email Marketing.
White Label August 7, 2018
Why did my Subject or From line get cut off?
Since email clients place a restriction on the number of characters allowed for both the From line and the Subject line, you may experience instances of being cut off when the limit has been reached. Each email client differs in the number of characters they allow. Benchmark Email recommends keeping it below fifty to help ensure your Subject and From lines are not cut off. Use those fifty characters to
Templates & Editor March 28, 2019
What limitations does the CAN-SPAM Act of 2003 place on my subject line?
The CAN-SPAM Act of 2003 requires that your subject line accurately reflect the contents of your email. Your subject line must not use tricks to get your subscribers to open the email. For example, if you are giving away free merchandise with a conditional purchase, your subject line cannot simply say "Free XYZ" but instead would have to include the information about the conditions associated with the giveaway. Examples of
Getting Started August 6, 2018
How secure is our data if we host it through BenchmarkEmail?
The security of our site is managed on multiple levels including Physical, Network, Host, Software, and Application-level Security. In general, we don't like to expose much information about our security practices, because it only helps the very people we're securing ourselves against. But we realize security is very important to you, so we've decided to carefully post some points we feel are most important for our customers to know.
Getting Started May 1, 2020
If I don‘t subscribe to Image Hosting Plus, can I still include my own images in emails?
Yes! You are not limited to using only Benchmark's image service to include images in your email. As long as your image is hosted online and you are able to get a URL for it, you can include it into your email. Benchmark does provide 10 MB of image storage space for all accounts, including free, and this will allow for the convenience of inserting your images in your emails.
Image Gallery August 6, 2018
Why does Benchmark Email limit the size of the images I can upload?
There are a few reasons that Benchmark, or any Email Marketing Service provider, limit that size of images that can be uploaded into an email. One reason is that smaller images tend to load faster in emails, so that your readers can quickly read the emails instead of waiting for an image to load. Because loading time is also dependant on the reader's connection, we wouldn't want to impede that
Image Gallery February 26, 2019