How do I move some of my contacts to another list?
You may want to move some of your contacts to another list at some point. To move your contacts, we have provided simple steps so you may target your list(s) with a more direct approach. Follow the instructions below to move/copy all of your contacts from one list to another: Log in to your Benchmark account. On the Dashboard menu, select Contacts. Click on the list name containing the contacts
Contact Lists August 7, 2019
As a master user, do I have the ability to share contact lists with my sub-accounts?
Yes! As a Master account, you can share certain aspects of your Benchmark account with your sub-account. You can share lists easily to your Sub-account(s) by following the instructions below: Log into your Benchmark Master account. Select Contacts from your Dashboard menu. Choose the list you wish to share with your Sub-Account. Click on the More options icon and select Share with sub-accounts. On the Pop-Up, Select the Sub-account you
General questions September 3, 2020
How do I integrate Zendesk with Benchmark?
Zendesk is a support platform designed for businesses to have the ability to develop a more meaningful engagement with their customers. If you have a Zendesk account and would like to combine with your Benchmark account, please follow the steps below. Log in to your Benchmark account. Click on your name (top right) and click on Integration. Scroll down to the bottom of the page and click on Get Started.
Integrations August 7, 2019
How Do I Integrate with LemonStand?
LemonStand is a cloud-based e-commerce platform. It is designed to make a simple online store with simple means. Kind of like a Lemonstand! With so many options to choose from, the right e-commerce platform can mean a world of difference for your brand. Here’s how to integrate with LemonStand: Log in to your Benchmark account. Click on your Username and select Integrations Scroll to the bottom of the page and
How Do I Integrate Formstack with My Benchmark Account?
With our Formstack integration, you can automatically add contacts from your forms to a Benchmark list. Create and automate customer journeys from the moment a contact is added to your list. To integrate, simply follow these steps: Log into your Benchmark account. Click on your Username and select Integrations. Scroll to the bottom of the page and click on Get Started. Select the Formstack integration. Click on the Connect button.
How do I integrate with Microsoft Dynamics CRM?
Dynamics CRM is a CRM tool developed by Microsoft. CRM stands for Customer Relationship Management and is a type of tool used in many businesses, including ours. Since it is a system used to store customers, it would make sense to market or at least make it easier to move contacts. This integration syncs your Microsoft Dynamics CRM contacts to your Benchmark account. Here is how to integrate with Dynamics
Will Benchmark delete bounced addresses from my Contact List?
In case the same contact has hard bounced in three consecutive campaigns, Benchmark email automatically flags the contact as a "Confirmed Bounce". A "Confirmed Bounce" contact will be excluded from your active contact count, and will not be sent any email, if the contact list is selected again. In case a previously bounced email is opened in another campaign before it has been flagged as "Confirmed Bounce", the contact's bounce
Reports December 18, 2019
What is a Signup Form and how does it work?
Use Signup Forms to attract subscribers and expand your audience by adding them to your website, blog or social media. All the information submitted via the Signup Form is added to an associated contact list in your Benchmark account. To learn how to create a signup form in your Benchmark account, please click here. Benchmark Email offers different signup forms to fit your needs or style. However, if you prefer
Can I upload a file without email addresses?
No. Every contact must have an email address.
Contact Lists March 21, 2019
How do I give access to my clients so that they can add and remove subscriber lists and email addresses?
You can easily give your client the ability to create new subscriber lists, delete lists and also add and remove email addresses within those lists. This is done from within the Client Access section. Click on the Edit icon found in front of the client's name. There you will find all available options relating to emails and lists. Re-brand, re-sell and profit with our White Label Email Marketing.
White Label October 22, 2020