How do I move some of my contacts to another list?
You may want to move some of your contacts to another list at some point. To move your contacts, we have provided simple steps so you may target your list(s) with a more direct approach. Follow the instructions below to move/copy all of your contacts from one list to another: Log in to your Benchmark account. On the Dashboard menu, select Contacts. Click on the list name containing the contacts
Contact Lists August 7, 2019
How do I copy lists with different fields?
The data you store in the contact list(s) fields allows you to manage your list(s) more efficiently. You can copy list(s) with different fields by following these simple steps: Log in to your Benchmark account. On the Dashboard menu, click on Contacts. Select the list you want to copy over. Click on the options icon and select Export to File. On the Export List pop-up, choose your Contact Filter
Contact Lists August 7, 2019
Security PIN for Benchmark
Our Security PIN is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security PIN on your account, kindly follow the steps below: Log into your Benchmark account. Click on your Account
Contact Lists May 24, 2019
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Where can I find my Opt-in contacts?
Opt-in contacts are recipients who have confirmed via email that they would like to receive your email marketing messages. By either confirming via the Confirmation Email or by clicking on the Reconfirm link in any of your email campaigns. To see the Opt-in subscribers in your Benchmark list. Please follow the steps below. From the left menu, select Contacts. Click on the name of the contact list for which you
How to add an Opt-Out or Opt-In link into your Email Campaign?
Giving your recipients a way to Opt-in or Opt-out can build trust and engagement. Giving them this option is not only essential it is a beneficiary to your business. When contacts are not interested in receiving your emails why keep sending emails to them? Not only will they lower your open rate, but they will also lower your sending score since ISP’s keep track of this data. Let them go
How do I integrate Benchmark with Twitter?
You can now email your subscribers your most recent Twitter tweets, by using our Benchmark Email Twitter template Integration. The integration will allow you to send up 5 of your most recent tweets by email. To integrate your Benchmark account with Twitter, please follow the following steps. Log in to your Benchmark account. Select Emails from the Dashboard menu. Click the Create New Email button on the top-right of
Integrations August 7, 2019
Where can I see the reasons people unsubscribed?
For those users that unsubscribe from your mailing list, you can view a report in your account. To see the Unsubscribes report: Log in to your Benchmark account. Select Reports from the Dashboard menu. By default, the system will prompt you to Email Reports. Choose the Email campaign you want to view. Click on Activity Details on the menu bar on the left-side of the page. On the Opens
Delivery August 7, 2019
How do I create a segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information of your contacts such as, State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create
How can I change the list my Automation is associated with?
Changing a list you have already added to your Automation is easy! Simply follow the steps below: Log into your Benchmark account. From your Dashboard, select Automations. Now click on Automation Lite. (If you don’t see this option click on the More options icon). Choose the Automation you would like to edit. Click the arrow next to Emails in Sequence. Select Details. Under the Contact List Selection section, click Change.
Automation Lite March 28, 2019