iPhone App – How do I edit my email list using the app?
You can edit your email list using the app, but remember that your web and mobile accounts are synced. Changes made to lists on your mobile account will also result in changes to your web account. To add or edit contacts in a list:Log into the app.Click on Contacts from the toolbar at the bottom of your screen.Select the desired list from the options listed. You can also click the
Mobile Apps August 7, 2018
Why is the unsubscribe link in the footer not working?
The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web
Contact Lists August 7, 2018
How do I delete a survey, poll or shared email that I posted on Facebook?
Shared surveys, polls or emails are deleted the same way other posts are deleted from your Facebook wall: Move your mouse over the story or post in question. Click the button that appears to the right of your post. Select Delete Post from the dropdown menu. Click Delete Post on confirmation popup.
Social Media Surveys & Polls March 26, 2019
How do I give access to my clients so that they can add and remove subscriber lists and email addresses?
You can easily give your client the ability to create new subscriber lists, delete lists and also add and remove email addresses within those lists. This is done from within the Client Access section. Click on the Edit icon found in front of the client's name. There you will find all available options relating to emails and lists. Re-brand, re-sell and profit with our White Label Email Marketing.
White Label August 7, 2018
What happens after I delete a client?
If you decide to delete a client from your account, here are a few things you will want to know. The client will no longer have access to log in to their account. Campaign reports, subscriber lists and anything else relating to the account will no longer be accessible. Any signup form that was created by your client will no longer capture new subscribers. All templates that belonged to the
White Label August 7, 2018
What happens to my email if I delete an image from the library?
Once an image is deleted from the image gallery, the image in the email will no longer display. This is because images in emails need to be hosted to be accessible online and if you delete the image, there will no longer be a source. There is a small chance that the image is cached by the ISP, computer, or browser and the image can be displayed in the email
Image Gallery August 6, 2018
Am I able to delete emails that have been sent or saved as a draft?
Yes, you can delete or remove any draft or sent email campaign from the Emails page. Points to consider before deleting emails: If you are deleting Sent emails, those emails will be removed from the Archive Community. Reports from that email will be deleted and the information is not retrievable. Removing an Email from Your Account Please follow the steps below to delete or remove an email: Log in to
Create Email Marketing December 19, 2018
How do I delete an image from a template?
If you have added an image in error or need to remove it for whatever reason, follow these steps: Click on the Edit icon for the section containing the image. Select the image to activate it. Click the delete key on your keyboard. When you are finished with all of your edits, click Save at the top of the block.
Templates & Editor March 28, 2019
How do I clear my web browser‘s cache?
Today there are several web browsers that allow you to interact with the internet. Each has its own controls and quirks, and web pages will even appear differently depending on which one you are using. Each browser however has a cache that contains the images, data, scripts, history, etc. of the website you are visiting. Emptying a browser's cache can free up space on your computer and can even
General questions March 28, 2019
Can I delete an existing column or add a new one to my Benchmark Email template?
The majority of the time, you can't delete or add columns to Benchmark Email templates. If you need a template with two columns, simply choose a two-column template. If you only want your email to have one column, pick a one-column template. So, simply stated, you cannot add or delete columns in your Benchmark Email template. If your template has two or more columns and you want to convert it
Templates & Editor March 28, 2019