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Knowledge Base Home aero-right login

How To Change Your Account’s Email Address or Login

If you need to change your login information, you may do so by accessing your account settings and then your profile page. While you can manually change your account's email address, you can not change your account's login. The account's email address and login are separate. To learn how to change your account's email address or login, follow the steps below. Account Email Address Log into your Benchmark account. Click

General questions Getting Started December 23, 2020

How can I let my clients view their reports?

By creating a username and password for your clients and then checking the option "View reports on any campaigns sent," you will allow them the ability to access their reports. To set this up, click on Clients at the top left of your screen. Then follow these steps: Locate the name of the client and select the Edit icon on the right. Under Client Access, you will find the "View

White Label October 22, 2020

I can’t log in to Benchmark. What should I do?

If you're having problems signing in to Benchmark, check the following: Make sure there are no extra spaces before or after your username in the login screen. Your browser must be set to accept cookies. Make sure your browser is JavaScript enabled If you forgot your username or password, click the links at the bottom of the login screen for "Forgot your Password?" Once you do that, Benchmark will send

General questions March 8, 2019

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