Common HTML Email Coding Mistakes
An html email communication might look good on your computer but fail completely on the contact's because it depends on graphics, fonts, and CSS files which only reside on your system. When you are creating your email in outside HTML editors like Microsoft Publisher, Dreamweaver, or FrontPage, remember that you are designing for email and not a website. If you design the email as if it were a web page,
Templates & Editor March 8, 2019
What Operating Systems Work with Benchmark Email?
Since Benchmark is online and there is no downloading or installing of software, any platform or operating system with a browser is compatible with Benchmark. Operating systems like Windows, Mac, and Linux are compatible as they allow you to use a browser. A browser we strongly recommend using is Firefox, but Chrome works too.
iPhone App – How do I download the app?
The app can be downloaded from the Apple App Store on your iPhone or iPad. Search for “Benchmark Email” or even just “email marketing.”
Mobile Apps August 7, 2018
Does Benchmark Email track opens on smartphones?
Yes! A small, invisible graphic is embedded in the bottom of your HTML email. This tracker, sometimes called an "open tracker" or "web beacon," is unique to each campaign that you send out. Anytime someone opens your email, the open-tracker image is downloaded from our server. We monitor when the image has been downloaded and this is how your "opens" are tracked. Regardless if the email is opened in an
Reports March 26, 2019
My fonts are not displaying the way I want them to in Apple Mail. Why?
Unfortunately, the way an email is processed and displayed varies between email clients. This means that your email may be viewed in various ways by different subscribers, based on their email service provider (ESP). To ensure recipients using Apple Mail see your font correctly, you will need to modify the coding of your email. Attention: Advanced knowledge of HTML is required. Unwanted changes may occur to your campaign if the
Templates & Editor September 6, 2019
If I am on a Mac, how do I get the URL of an image from a website?
If you are using a Mac and need to get the URL of an image, follow these steps (based on the browser being used): Firefox: Open a browser window and go to the page containing the image you want to use in Benchmark Email. Move your mouse over the image and Ctrl-click on the link. Select Copy Image Location or View Image Info. Safari: Open a browser window and go
Image Gallery September 6, 2019
How do I enable my email client to display images?
To enable your email client to display images, refer to your email client below: Outlook 2003 Outlook 2007 Outlook 2010 Outlook 2013 Hotmail/Windows Live Yahoo AOL Webmail Gmail Thunderbird MAC Mail iPhone/iPod/iPad Lotus Notes Outlook 2003 Show all blocked images in the message: Click the InfoBar at the top of the message and then click Download Pictures. Notes: If you want the message to show the images the next
General questions September 9, 2019
Why is my campaign cut off when I try to print it?
In order to prevent your email from being cut off, you need to print it in "landscape" format. This will more than likely cause your campaign to be divided into multiple pages, but it will print the entire email. PC Users Internet Explorer: Click File > Page Setup. Under Paper Options, check Landscape and Enable Shrink-to-Fit. Click OK. Firefox: Click File > Page Setup. Under the Format & Options
Templates & Editor March 28, 2019
How do I create a Benchmark Email bookmark or desktop shortcut?
Please follow these steps to create a shortcut in either your browser or by making an icon on your desktop, both of which will bring you directly to the Benchmark Email login page. Internet Explorer/Firefox Open the browser and visit the Benchmark Email website. Press <ctrl>+D on your keyboard. In the name field type the name "Benchmark Emai"l. Select the desired folder in which to save the bookmark. Click Add.
General questions March 28, 2019
How do I locate TextEdit or Notepad on my computer?
Using Notepad or TextEdit while building your campaign in Benchmark Email is important because both are simple text editors. This means that you can copy text from either program and paste it into your campaign without causing a problem in your HTML coding. To find Notepad on Windows: Click on Start or the Windows orb logo on the taskbar at the bottom of the desktop to show the Start menu.
General questions March 28, 2019