Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
Email Marketing August 6, 2018
What Happens When a Contact Clicks the Unsubscribe Link in My Email?
When a contact selects the unsubscribe link in your email, they are directed to the "Verify Unsubscribe" page. There are 3 options given to unsubscribe or be removed from a list. You can click on the "Unsubscribe" button to unsubscribe the email address from all the lists. Manage Subscription: Your subscribers can click on "Manage Your Subscription and Profile" link to unsubscribe their email address from particular lists. This is
Contact Lists November 30, 2020