Benchmark’s Non-Profit Discounts
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing August 29, 2019
Do we accept payment via Paypal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing August 7, 2019
How do I upgrade my Benchmark account?
To upgrade or downgrade your Benchmark plan, you’ll need to log in to your account. Once logged in, click on your account name and then select Upgrade. The upgrade option will provide the different plans and payment options we offer. Benchmark offers two different plan types, contact-based and email send volume-based. Our contact-based plan is the one offered in every account, if you are looking for an email send plan,
Billing August 28, 2020
How to connect Benchmark Email to my PayPal account?
First of you want to make sure you have a Business or Premier account in PayPal. A personal account will not work, the accounts have to be Premier or Business. Integrating with PayPal is simple and effortless. When a client purchases an item they will be added into a contact list of your choice! To get started please follow the steps below. On your Benchmark account, click on your Username.
E-Commerce Integrations April 13, 2020
If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
General questions July 25, 2018
How do I set up PayPal or Authorize.net payments for my tickets?
Along with Benchmark's CC Processing, you also have the option to use Paypal or Authorize.net as processors. This means that anybody purchasing a ticket can do so via paypal or through your own Authorize.net account. Please keep in mind that there are transactional charges that each processor will apply to each transaction. Ticket sales made through Paypal and Authorize.net will be distributed to you via the same processor. So
Event Marketing September 5, 2019
What are the fee-handling options available in Benchmark Events?
Depending on the processing option you choose, fees are applied different for each. Please see the following table if you have had a Benchmark Events account prior to 2016, please refer to the below table for the changes: Old New BME Credit Card Processing Per-Ticket Fee $0.99 $0.75 Benchmark Fee 2% 2% Credit Card Transactional Fee 3% 3% Paypal Per-Ticket Fee $0 $0.75 Benchmark Fee 0% 2% Paypal Transactional
Event Marketing March 26, 2019
When do I get paid?
Benchmark will issue payment for your event 5 days after it is complete (officially ended). You can choose to be paid by check, bank transfer or PayPal. Note that Benchmark reserves the right to refuse to disburse the proceeds from Event ticket sales if the Event has been canceled. In the event of an Event cancellation, it is the responsibility of the Event Organizer to refund ticket sales. However,
Event Marketing August 7, 2018
How will Benchmark pay me for my ticket sales?
Depending on which payment processor and which payment method you choose, the time it takes to receive your funds may vary. If you've chosen Paypal or Authorize.net as your processors, you will be provided the funds by each service respecfully. If you've chosen Benchmark Email CC Processing, you will be asked to choose between the following methods: Check - This may take the longest as it relies on the Postal
Event Marketing August 7, 2018
How do I set up online payments for my Event?
To set up online payments for an event, it is included in the process when creating an event. But we'll focus on that in this FAQ. Here is the payment method in the event creation process: Create a new event and proceed to the Ticket Info Section Between the remaining tickets option and the currency options is where online payment options are located. You can choose between the options: Benchmark
Event Marketing September 5, 2019