How can I cut back on spam complaints?
The following tips will help keep your complaints to a minimum : Make sure that you have explicit permission to send email to your contacts. Make sure your sign-up form comes with an explicit permission statement. This statement should indicate the type of content in your emails as well as your sending frequency (for example, weekly, bi-weekly, monthly). Make complete use of your welcome email so users know that
Is a major ISP blocking your emails?
If a major ISP (like AOL, or MSN/Hotmail, Yahoo! or AOL) is blocking your emails, this is actually not that unusual. The major ISPs usually block emails temporarily and then remove the servers from the blacklist within a day or two. Please note that Benchmark is on so many feedback loops with major ISPs that we usually already know when this happens, and we re-route emails to other outgoing
Delivery March 1, 2019