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Knowledge Base Home aero-right

How do I upgrade my Benchmark account?

To upgrade or downgrade your Benchmark plan, you’ll need to log in to your account. Once logged in, click on your account name and then select Upgrade. The upgrade option will provide the different plans and payment options we offer. Benchmark offers two different plan types, contact-based and email send volume-based. Our contact-based plan is the one offered in every account, if you are looking for an email send plan,

Billing August 28, 2020

Does Benchmark Prorate?

Yes!  Benchmark will prorate upgrades automatically.  You will see an adjusted price if you decide to upgrade during your billing cycle.  Your billing cycle will not change when you upgrade and so your monthly, semi-annual, or annual renewal should remain the same.  We unfortunately do not prorate should you decide to downgrade your account, or change your billing cycle (going from monthly to semi-annual/annual cycles).  Any disruption in your billing cycle

General questions December 18, 2018

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