Can I preview my survey before I publish it?
You can preview your Survey from the Survey listing page by clicking the "Preview this Survey" icon. Check for grammar errors and evaluate the questions during your preview. If you are satisfied with the survey's preview and test version, you are ready to publish it.
Surveys & Polls September 6, 2019
Why do preview and reading panes cause an email address to appear many times on an open report?
Here are a few reasons why you may be seeing one contact listed many times in your open report: When the preview pane is used to view an email, the email is automatically "opened." Therefore, when a contact uses the preview pane to view your email, it could register as an "open" many times within only a minute or two depending on how many times the user viewed it in
Reports August 7, 2018
How do email reading or preview panes affect my email open reports?
The preview pane is what allows a user to scroll through and read an email while also being able to view their list of emails in the inbox. When a subscriber uses the reading or preview pane to view an email instead of completely opening it, it may cause the email address to appear several times as an "open" in your report. Please keep this in mind if you see
Reports August 7, 2018
Is it possible to print my campaign?
Yes, you have the ability to print a hard copy of your campaign. This is primarily available while you are still creating the newsletter. Please follow these steps: While in Step 4 of the email builder, ensure that you have made all necessary edits and adjustments to your campaign and click Save. Click Preview/Test Mail. Make sure that you have your printer setting enabled to Print background colors and images.
Email Marketing March 28, 2019
How do I create a bookmark within my webpage and link to it from my email?
Linking your webpage to your campaign is an effective way of increasing traffic to your site. You can do this by placing an anchor tag <a> in the campaign, using either the name or ID attribute. To create a bookmark on the webpage: Create and name the bookmark within the page. See below: <p><a name="title">Title</p> Save and upload the page to the web. If you have a webmaster, you must
Templates & Editor August 6, 2018
I need to edit an image on my Mac. What do I do?
We suggest using Apple's Preview software when it comes to basic image editing needs. Here are some guidelines to help you with this: To access Preview, open your Applications folder from your dock and then double-click on Preview. From the menu bar click File > Open and locate your image. Once your image is opened, follow these steps for the various editing options: To crop an image: Click and drag
General questions March 28, 2019