How can I add a question to my survey?
If a survey is still in the inactive status, you will be able to add questions to it. Adding a question to your survey draft: Click on the Survey name. You will jump to the Survey Details page. Note: The survey needs to be in the Inactive status. Click on "Step 1 Questions." At the end of the Questions list you can find the "ADD QUESTIONS" button. Click on that
Surveys & Polls August 7, 2018
How many questions should a good survey have?
Surveys that are short, to the point, and as clear as possible will result in higher and more accurate response rates. The length of your survey should be short enough that it takes the average user 5 minutes or less to complete. This can be achieved with about 10 questions or less, usually. Before you create your survey, be sure you have given thought to what your objectives are. Knowing
Surveys & Polls August 6, 2018
Can I join a free webinar even if I do not have a Benchmark Email account?
Participation in our FREE live webinars is open to anyone who would like to join. It is not required that you have a Benchmark Email account, although we do recommend it. The more familiar you are with Benchmark Email's terms and layout, the more beneficial the webinar will be for you. You may want to take advantage of our 30-Day Free Trial Offer to increase familiarity. Join the next webinar
How do I contact Benchmark Email?
At Benchmark Email, we understand the importance of having support available for any and all issues that may come up during your experience with email marketing. Should you find yourself in need to get in contact with us, here are the available options: Email Support / Tickets With more than 73,000 people using Benchmark Email, our crack team of customer service reps, programmers and delivery pros certainly has its hands
Getting Started August 6, 2018
What are Benchmark Email‘s business and support hours?
Since we are a worldwide company it only makes sense that we would offer support in our different regions. Not every office provides 24/7 support only a few of them do. We offer support in 9 different languages, and we have offices in 15 different countries. See the list below to see which time we offer support assistance in your region. Note we offer 24/7 English LiveChat and Email
About Benchmark Email September 9, 2019