Where can I see the reasons people unsubscribed?
For those users that unsubscribe from your mailing list, you can view a report in your account. To see the Unsubscribes report: Log in to your Benchmark account. Select Reports from the Dashboard menu. By default, the system will prompt you to Email Reports. Choose the Email campaign you want to view. Click on Activity Details on the menu bar on the left-side of the page. On the Opens
Delivery August 7, 2019
How can I cut back on spam complaints?
The following tips will help keep your complaints to a minimum : Make sure that you have explicit permission to send email to your contacts. Make sure your sign-up form comes with an explicit permission statement. This statement should indicate the type of content in your emails as well as your sending frequency (for example, weekly, bi-weekly, monthly). Make complete use of your welcome email so users know that
How do I view the results of a survey?
After creating and activating a Survey, you can view its results and reports from your Benchmark account. To view your survey results: Log in to your Benchmark account. On the Dashboard menu, click Reports. Then select Survey Reports. Now select the Survey you would like to see results from. You can select to view 3 types of results, Overall Results, Individual Results or Detailed Results. Survey Reports help you understand
Surveys & Polls September 5, 2019