Why do preview and reading panes cause an email address to appear many times on an open report?
Here are a few reasons why you may be seeing one contact listed many times in your open report: When the preview pane is used to view an email, the email is automatically "opened." Therefore, when a contact uses the preview pane to view your email, it could register as an "open" many times within only a minute or two depending on how many times the user viewed it in
Reports August 7, 2018
Why is the selection of font styles and sizes limited in Benchmark Email?
The font styles and colors are limited due to the compatability between browsers and operating systems. In order to display the font and the colors in your emails or even the icons on your desktop, there needs to be a library of images that the computer can grab from. Unfortunately this library of fonts styles, colors, and icons are not always the same. However the list provided to your in
Templates & Editor August 7, 2018