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How do I add and verify an email address?

If you would like to have multiple email addresses to send your email campaigns from, you can. You can have one as the From email address and another as the Reply email address, whatever your case is you will need to verify the email addresses. Here's how you add and verify email addresses: Click on your Username and select Account Settings. 
 Select Email Verification from the menu bar on

General questions August 7, 2019

Why did Yahoo send my emails to the bulk mail folder?

Our white-list agreement with Yahoo does not guarantee perfect delivery. Yahoo reviews messages for server reputation, message content and sender address. Be sure to use our spam check to avoid message flags. Your message may also be flagged if you have received spam complaints in the past from the same sender address.

Delivery Reports March 1, 2019

What can I do with my From Name to improve my open rate?

  Your From Name is just as important as your Subject Line when it comes to whether recepients will open your email or not. There are a few things you can do with your From Name to help improve your open rate. Get Recognized Your subscriber should be able to identify you as the sender of the email. Therefore, your From Name needs to contain information that connects with your

Delivery Reports March 28, 2019

What email header difference will my contacts see if I use Benchmark Email Authentication?

Benchmark Email enables Email Authentication and includes your Sender ID in campaign emails, by default. This information is part of your email’s header and if you use Outlook, Hotmail or MSN, your recipients will see the following headers:     Email Clients displaying only From Name (friendly name) These includes Outlook Express, AOL, Comcast, MacMail   Email Clients displaying From Name (friendly name) and From Email If Email Authentication is

Delivery September 9, 2019

How do I turn on Benchmark Email Authentication?

To enable Email Authentication in Benchmark Email. Go to the My Account tab Click on Account Settings from the submenu In the Email Message Settings options, check the Enable Authentication option Click on Save Changes. This will enable Email Authentication protocols for your future campaigns. This should improve your campaign delivery rate.

Reports August 6, 2018