Can a subscriber complete my survey even if I‘ve deleted them from my list?
Yes, the contact will be able to complete the survey regardless of whether or not they are subscribed to a list. If you deploy by link, the survey you create will be hosted publicly, and anyone that knows the URL to the survey will be able to complete it. The contacts to which you choose to distribute the URL are your choice, but anyone on the Internet could possibly come
Surveys & Polls August 6, 2018
How does customizing my footer affect my campaign results?
Although it looks cluttered or busy in the footer with all the elements showing. Each link does contain a function to help your email. Please note, both the Unsubscribe and the physical mailing address cannot be removed, due to the CAN-SPAM legislation. An example would be the Manage Subscription link. By removing this option, your audience may not be able to edit their subscription, and may unsubscribe on their own.
Drag & Drop Editor August 7, 2018
How do I delete or remove an Event?
Deleting Events is fairly simple in your Benchmark Events account. Log in to your Benchmark Events account and click on My Events to navigate to the events list. Within the list of events, click on the delete icon That's all you have to do to delete the event. If you wish to restore the event, you must contact Benchmark Support via chat, email or phone. Support personnel will be able
Event Marketing September 5, 2019
Why is the unsubscribe link in the footer not working?
The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web
Contact Lists August 7, 2018
How do I delete a survey, poll or shared email that I posted on Facebook?
Shared surveys, polls or emails are deleted the same way other posts are deleted from your Facebook wall: Move your mouse over the story or post in question. Click the button that appears to the right of your post. Select Delete Post from the dropdown menu. Click Delete Post on confirmation popup.
What does the Clear Styles button do?
The Clear Styles button will delete any text formatting from the block or selection you are editing. This includes any colors, fonts and text size changes that have been made. You will see this button in the toolbar while you are editing a block of the email campaign.
Templates & Editor September 6, 2019
How do I delete a space after an email address in Excel file?
Sometimes email addresses are entered into a Microsoft Excel file with spaces after them and this can cause issues when you try to upload the list into your Benchmark Email account. Follow these steps to remove any spaces from your file: In Excel: Highlight and copy the space that is after the email address. Open the "Find and Replace" menu by clicking CTRL+F or by selecting Edit > Find >
Contact Lists August 6, 2018
Am I able to delete emails that have been sent or saved as a draft?
Yes, you can delete or remove any draft or sent email campaign from the Emails page. Points to consider before deleting emails: If you are deleting Sent emails, those emails will be removed from the Archive Community. Reports from that email will be deleted and the information is not retrievable. Removing an Email from Your Account Please follow the steps below to delete or remove an email: Log in to
How do I delete an image from a template?
If you have added an image in error or need to remove it for whatever reason, follow these steps: Click on the Edit icon for the section containing the image. Select the image to activate it. Click the delete key on your keyboard. When you are finished with all of your edits, click Save at the top of the block.
Templates & Editor September 9, 2019
Can I change the default images in Benchmark Email templates?
Yes, you are able to edit the default images that are in templates and are in fact encouraged to do so. Making your newsletter resemble your business will help build customer loyalty, as they will visually make the connection between the campaign and you. This can be achieved by inserting your own images into the campaign. You can delete default images or images that you have placed within the template.
Drag & Drop Editor August 6, 2018