How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Automation Pro Reports
There are 3 types of reports available for Automation Pro which are only available when an automation is activated. You can access your Automation reports from the AP Dashboard or from within the canvas. Report Options Automation Summary Node reporting Email reports Automation Summary Can be found when you enter your Automation Pro Dashboard. Any Automation that has an active email will have a Summary option. You’ll see a list
Automation Pro September 5, 2019
Download Email Reports
Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Forwards Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select
Reports April 10, 2019
Can I update or change an email in an active Automation?
Yes, you can update emails in active automations! If you need to go back and change an image or update a link, you can do it without having to deactivate your automation or creating a new email. To learn how to update an email in active automations see, instructions below. Go the Automation you wish to edit. Then select the email action. Click on the option you want to edit.
Automation Pro September 26, 2019
Report statistics for Automation Lite
Our system provides tracking statistics for Automation Lite. The same statistics that are gathered for individual emails are also gathered for automations. The difference between automations tracking and message tracking is the ability to sort the statistics by different criteria. To track your automations: Click the Reports tab from any page in your account. Select Automation Reports. Then choose the Automation to which you want to view reports for. After
Managing Email Bounces
There are many reasons for emails to bounce, common reasons for bounced emails could be a recipient’s server is temporarily unavailable, the email content is rejected, too many emails being sent to the inbox or invalid emails. Email bounces are then classified into soft bounces, hard and confirmed bounces. Learning how to clean your list can not only save you money (decreasing your list plan) but, can also help
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both
Contact Lists April 12, 2019
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
How do I integrate my Benchmark Account with Slemma?
Integrating Benchmark with Slemma will allow you to build quick charts by processing information on your Surveys and Polls, build detailed reports showing campaign stats, and also view detailed reports on open rates. The integration is easy to install and only takes a few minutes to get up and running. To integrate, follow these steps: Log into your Slemma account Click the plus icon at the bottom right. Click Integration
Integrations August 7, 2019
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019