How do I use the Benchmark Browser Image Grabber?
Benchmark's Browser Image Grabber allows you to automatically upload images to your Benchmark Email Image Gallery from any website. Install the application Click on the "B" symbol to the right (or left, if you're using Safari) of the address bar Enter in your Benchmark login information (if the login window disappears and nothing happens, you can safely assume that your login information was correct, otherwise, you will receive an error
Image Gallery August 7, 2018
iPhone App – What type of scheduling options do I have for my email campaigns?
There are three scheduling options. You have the ability to “Send Immediately,” which will send the campaign out as soon as possible; you can schedule a future time and date for your email to be delivered; and you can save your email as a draft.
Mobile Apps August 7, 2018
When should I save my contacts who opened the email as a list?
Many people open their email within a few days of receiving it. However, you should wait at least a week or two before saving the list of opens as a list to ensure the best possible results.
Reports August 7, 2018
Am I able to delete emails that have been sent or saved as a draft?
Yes, you can delete or remove any draft or sent email campaign from the Emails page. Points to consider before deleting emails: If you are deleting Sent emails, those emails will be removed from the Archive Community. Reports from that email will be deleted and the information is not retrievable. Removing an Email from Your Account Please follow the steps below to delete or remove an email: Log in to
Create Email Marketing September 6, 2019
How do I save my Excel file of email addresses as a .CSV file?
CSV files tend to transfer with fewer errors than Excel files. To convert a list of email addresses from Excel to CSV, follow the steps below: Open the Excel file. Click File and go to Save As. Choose where to save the file (either in a folder or on the desktop). In the File name area, type a name for the file. Click the Save as type drop down box
Contact Lists General questions March 28, 2019
Can I save my survey respondents to a list?
Responsive Site Creating a targeted list or adding your survey respondents to an existing list allows you to have better engagement with your audience. To save survey respondents to a list: Log in to your Benchmark account. On the Dashboard menu, click Reports. Then click Survey Reports on the Dashboard menu. Click on the survey name you want the details for. Select Individual Results located on the top of
Surveys & Polls November 22, 2019