• Use Benchmark Email for Email Marketing
  • Signup
  • EN
  • Sign Up Free
  • Login
  • Features
  • Features
    • Automation Pro
    • Email Designer
    • Grow Your Audience
    • Tracking & Reports
    • Apps & Integrations
  • Pricing
  • Blog
  • Email Marketing
  • More
  • EN
×

Our Company

  • About Us
  • Our Brand Assets
  • Updates
  • Our Customers
  • Partner Program
  • Benchmark CRM

Learn

  • Manuals
  • Webinars
  • Video Tutorials
  • Knowledge Base

User Resources

  • Integrations & Plugins
  • Developers/APIs
  • Marketplace

Get in Touch

  • Live Chat
  • Email Us
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Select your language

  • English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Need a hand? We've got you covered.

Knowledge Base Home aero-right

Is the email in the client‘s “Junk” folder?

  If you know the recipient, ask if your message got sent to their junk folder by accident. If it was, tell them to add your email address to their "trusted senders" list, or their address book. That usually helps prevent you from being tagged as a spammer in future campaigns.  

Delivery March 8, 2019

Where do I find the total number of active contacts in my account?

Anyone on your contact lists that you are able to send mail to is considered an "active contact." You can find your total number of active contacts in the list screen by clicking on the LISTS tab. On this page there is a box above the list table called "Total Active Contacts."

Contact Lists August 7, 2018

Can I stop or recall an email once it is in the “sending” or “sent” status?

If you find an error within an email that is scheduled to be sent, you may be able to make necessary corrections before it is mailed out to your list(s). You can also change the time an email is scheduled to be sent. The process will be different depending on which delivery method you select: Send Immediately Schedule Delivery Stop an Email Scheduled to "Send Immediately" When you click the

Email Marketing September 6, 2019

Can't find what you're looking for?

Submit a Ticket

Language

English
  • Español
  • Deutsch
  • 繁體中文
  • 简体中文
  • 日本語
  • Italiano
  • Português (BR)
  • Français

Get in Touch

Live Chat
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266

Copyright © 2021 Benchmark Internet Group