How does customizing my footer affect my campaign results?
Although it looks cluttered or busy in the footer with all the elements showing. Each link does contain a function to help your email. Please note, both the Unsubscribe and the physical mailing address cannot be removed, due to the CAN-SPAM legislation. An example would be the Manage Subscription link. By removing this option, your audience may not be able to edit their subscription, and may unsubscribe on their own.
Drag & Drop Editor August 7, 2018
Is it possible for a contact to unsubscribe from one or more lists without being removed from all of the lists?
When a contact clicks on the "Unsubscribe" link, they are given the choice of unsubscribing from all lists or only specific lists that they select. If you need to make changes to the lists that appear on the unsubscribe page, you can do so by clicking "Manage Your Subsciption and Profile" that appears on the unsubscribe page. Note: When a contact chooses to unsubscribe from all lists, this will include
Contact Lists August 7, 2018
What happens when a contact clicks the unsubscribe link in my email?
When a contact selects the unsubscribe link in your email, they are directed to the "Verify Unsubscribe" page. There are 3 options given to unsubscribe or be removed from a list. You can click on the "Unsubscribe" button to unsubscribe the email address from all the lists. Manage Subscription: Your subscribers can click on "Manage Your Subscription and Profile" link to unsubscribe their email address from particular lists. This is
Contact Lists June 7, 2019
How can I customize the ‘Manage Subscription‘ link at the bottom of all my emails?
The 'Manage Subscription' link assures that you are in accordance with the CAN-SPAM Act of 2003. Therefore, you cannot remove the 'Manage Subscription' link.
General questions March 30, 2020
How do I re-subscribe a contact who opted out or was accidentally removed?
If a contact has selected the "Do No Contact" option, you cannot add them to any of your lists. To re-subscribe, the contact must opt to subscribe again. When a contact is removed from your list, they are placed on Benchmark's "Master Unsubscribe List." This list forbids the user from being contacted again. The user is welcome to re-subscribe to your list if they so choose, but they must follow
Contact Lists October 24, 2019