Can I make changes to a live survey?
Benchmark Email allows you to make changes to a live survey. You can change the content in your questions, the question type, or even add a new question. The only thing you will not be able to change is the order of the questions, to do that you will have to create a copy of your survey to start over. To make changes to a live survey, follow the next
Surveys & Polls December 24, 2019
Can I include a link to the survey in my email or on my website?
You can post a link to the survey on your website or in an email if the survey is active. Note: The following steps assume that you have already deployed/published a public survey. If you have not yet done so, please create your survey prior to following the steps below. To find the link to your survey: From the left navigation, click on Contacts. Under the Contacts menu, click on
Surveys & Polls July 22, 2019
How do I integrate SurveyMonkey with Benchmark?
With our SurveyMonkey integration, you can send your surveys to your customers and subscribers. There’ are a few different templates and layouts to choose from. This integration is available free with every Benchmark account. You can integrate your SurveyMonkey account on the Integrations page by clicking on your Username, and going to the Integrations Page. Or you can also integrate into the email creation process. Below are the steps to
Integrations September 5, 2019
How do I make a copy of my survey?
When you make a copy of a survey, you are creating a new survey that is going to look the same as your previous survey, only it will allow you to edit the questions before making it live. The new survey's results will be kept on a separate report than those of the original survey. To copy a survey: Log in to your Benchmark account. From the left navigation, click
Surveys & Polls September 6, 2019
How do I find a survey‘s URL?
From the left navigation, click on Contacts. Under the Contacts menu, click on Survey. In the surveys page, a list of all the surveys in your account will appear. The URL of the survey appears under the status. Click on the Survey URL to open the survey in a new tab. You can copy the URL from the address bar. This URL can be included in your email campaigns and
Surveys & Polls July 24, 2019
How do I delete a survey?
If you delete a survey, it will be permanently removed from your account. Please note that the Survey reports will also no longer be available; this information cannot be restored. Before deleting a survey, consider the following: Close the survey if it is still active. Closing the survey will prevent new respondents from participating. Export your survey results from Benchmark to a local file. In case you may need to
Surveys & Polls July 22, 2019
How do I disable a published survey so that it prevents new respondents from participating?
In order to prevent new respondents from participating in your published survey, you will need to close it. You will still be able to access the results of your survey after you have closed it. To close your published survey: Log in to your Benchmark account. From the left navigation, click on Contacts. Under the Contacts menu, click on Survey. Select the active Survey you would like to disable. On
Surveys & Polls September 6, 2019
How do I create a survey?
The only way you can be sure that your clients are happy with your services or products is by asking them. That’s why Benchmark provides you the survey tool. Benchmark’s surveys are very easy to use and you can implement them immediately. Click on the survey topic you want to know about: Creating a Survey Step 1 Questions Step 2 Details Step 3 Design Additional resources Creating a survey
Surveys & Polls September 6, 2019
How do I share a survey on Twitter and Facebook from Benchmark Email?
Create and publish a survey in your Benchmark Email editor. Once you have done that, you can not only email it or post it on your website, you can also share it on Facebook and Twitter. By distributing your surveys and polls to Twitter and Facebook followers, your online marketing will be socially integrated, allowing you to customize your survey depending on the social platform and network of your choosing.
Create Email Marketing May 28, 2019
How do I create and preview a poll?
Use Polls to make your website attractive and for a better user experience. Log in to your Benchmark account. On the Dashboard menu, click on Surveys. Select Polls. Click on the Create New Poll button. In the poll name text field, enter the name for your poll. This is for your reference only. In the Question text, enter the question your want to ask the visitors. In the Answers you
Surveys & Polls September 9, 2019