Tips for plain-text email formatting
Always include a plain-text alternative message with all your HTML emails that you send through Benchmark, because some people choose not to view HTML and would rather read text messages.. Also, some anti-spam applications view an HTML email that's sent without a plain-text alternative as "sloppy" and typical of spam, ending in your message being blocked. You can use our “COPY TEXT FROM HTML EMAIL” feature to create a text
Templates & Editor March 26, 2019
Can I copy and paste text in the new editor?
Yes! It is easy to copy and paste text into the new Drag and Drop Editor. By clicking on the clipboard icon , a window will appear to let you paste text from either Microsoft Word, or from Text Document. This will remove any special code or formatting that may be carried over into the editor and that is not compatible with email clients.
Drag & Drop Editor September 5, 2019
How can I set different alignments for each paragraph in the same section/block?
Note: The instructions below require some previous knowledge of HTML. Click on the Edit icon in the block On the left panel, click on the code view button , or, in the toolbar of the block, click on the HTML button. Copy that HTML code and paste it in your text editor (Notepad, TextPad, etc.). Replace <br> or <br /> tag with <p>....</p> tags or <div>....</div> tags. This is your
Templates & Editor September 6, 2019
Is it possible to print my survey results with and without the text responses?
You can print the Overall Results, which are without the text responses, and the Detailed Results of your survey. Print Overall Survey Results To print a survey's overall results from within Benchmark Email: Click on the Emails tab. Click on the Surveys Reports link from the Reports Menu. Click on the Survey name. Click on the "OVERALL RESULTS" button. (By default, the OVERALL RESULTS tab is shown first.) You can
Surveys & Polls September 6, 2019
Why did the default colors and fonts change when I moved a section of my email?
Templates have global styles (which apply to whole areas of the email, like the body or the header) as well as individual styles (applicable only to the particular block/section). If the block/section level styles are not defined in the templates (in this case, if you move a block/section from one area to another) and that second area has a different set of global settings, then the default colours and fonts
Templates & Editor August 7, 2018
What does the Clear Styles button do?
The Clear Styles button will delete any text formatting from the block or selection you are editing. This includes any colors, fonts and text size changes that have been made. You will see this button in the toolbar while you are editing a block of the email campaign.
Templates & Editor September 6, 2019
How do I copy and paste text from Microsoft Word?
Copying and pasting text from Microsoft Word or any other word processing program is a useful and time saving process. To copy and paste the text into a block within Benchmark Email: Go to the section/block in which you wish to paste the text. Click the Edit icon . Open the file that you want to copy the text from. Within the document, highlight the words you want to copy.
General questions September 6, 2019
How do I paste as plain text?
Pasting as plain text is a good idea when you want to use text from other sources in your campaign created from Benchmark Email. This will strip away any coding associated with it and prevent issues with your template layout. To paste as plain text: Click on the Edit icon for the section you wish to paste the text. Place the cursor where you want the text. Click on the
Templates & Editor September 6, 2019
How do I edit the font, style or color of a link?
Here is what you will need to do in order to create a new link and change its formatting: Go to the section/block you wish to edit. Click the Edit icon. Place your cursor in the location you want the link to appear and click. In the toolbar of the block, click the Link button or click the Insert Link icon from the left side of your screen Enter the
Templates & Editor September 6, 2019
How do I highlight or select text when editing my email?
When you want to re-format or hyperlink text within a block of your email, you will want to select it by doing the following: Click the Edit icon for the block you want to edit. Place your cursor at the text you want to select. Left-click and drag your mouse until the entire text is highlighted. In the event that the above steps do not work for you, you may
Templates & Editor September 6, 2019