How can I set different alignments for each paragraph in the same section/block?
Note: The instructions below require some previous knowledge of HTML. Click on the Edit icon in the block On the left panel, click on the code view button , or, in the toolbar of the block, click on the HTML button. Copy that HTML code and paste it in your text editor (Notepad, TextPad, etc.). Replace <br> or <br /> tag with <p>....</p> tags or <div>....</div> tags. This is your
Templates & Editor September 6, 2019
Is it possible to print my survey results with and without the text responses?
You can print the Overall Results, which are without the text responses, and the Detailed Results of your survey. Print Overall Survey Results To print a survey's overall results from within Benchmark Email: Click on the Emails tab. Click on the Surveys Reports link from the Reports Menu. Click on the Survey name. Click on the "OVERALL RESULTS" button. (By default, the OVERALL RESULTS tab is shown first.) You can
Surveys & Polls September 6, 2019
Why did the default colors and fonts change when I moved a section of my email?
Templates have global styles (which apply to whole areas of the email, like the body or the header) as well as individual styles (applicable only to the particular block/section). If the block/section level styles are not defined in the templates (in this case, if you move a block/section from one area to another) and that second area has a different set of global settings, then the default colours and fonts
Templates & Editor August 7, 2018
What does the Clear Styles button do?
The Clear Styles button will delete any text formatting from the block or selection you are editing. This includes any colors, fonts and text size changes that have been made. You will see this button in the toolbar while you are editing a block of the email campaign.
Templates & Editor September 6, 2019
Why does my layout appear differently in Internet Explorer and Firefox when I’ve used multiple images?
When multiple images are inserted, your campaign can appear differently in Internet Explorer and Firefox when the align option is used. It can be helpful to use the align option when working with a small image that you want on one side of the campaign or when you want text to wrap around to the other side. It is best to avoid the align option if you are not working
Why is it required to have a plain text version of my campaign?
Every email client has settings that determine whether or not the contact views emails in HTML format or plain text format. Some of your contacts will have their email clients set to only display emails in plain text. For this reason every email sent from our system must contain a text version. The HTML email must closely match the text email. If they do not closely match, the email is
Can the text version of an email include formatting?
The reason there is a text version of your email is so that those subscribers whose email programs do not handle HTML code can still read your message. The text version is almost entirely free from the coding included in the HTML version. By choosing to include HTML tags in the text version, which is allowed, you run the risk of your subscribers possibly seeing the HTML tags if their
Can I upload my PDF contacts to Benchmark Email?
You cannot upload a PDF file of contacts into Benchmark Email. However, you can convert a PDF into a text document, which can then be uploaded into your contacts. Note: This information applies to contacts within a table only and requires the full version of Adobe Acrobat. To convert your PDF, follow these steps: Open the PDF in Adobe Acrobat. Click File followed by Save As. Select Save as Type:
Templates & Editor March 28, 2019
How does my campaign appear on a mobile or portable device?
These days, people are able to check their email while on the go using their cell phones or other portable electronic devices. Therefore, it is hard to know how your campaign is going to appear since you cannot control which device is used to view it. There are some tips you can follow, however, to help ensure the best appearance possible. When a campaign is created in Benchmark Email, there
Getting Started March 28, 2019
How do I separate my contacts’ first and last names in Excel?
It is very easy to split first names and last names that appear in the same column in Excel into two columns. Before you can separate the information into two columns, you'll need to make sure that the column to the right of the contact name is empty. If it is not empty, highlight the column to the right of the name field, right-click and select Insert. Then follow these